Home > Tips & Tools > Important Information for Your Move
Get an Instant Online Quote

Important Information for Your Move

Protecting your rights as a consumer.

Before you go new places® with Atlas, you will likely have questions or concerns as a consumer. We address those here in two documents, essential reading for you.

Download and Read These Documents Before You Move:

1. Important Information for When You Move (1.4 MB)
This document covers:

  • Your rights and responsibilities
  • Our processes for settling disputes, resolving complaints
  • Choosing a valuation option that’s right for you
  • Statement of customer responsibilities and high value inventory form
  • Terms and conditions of the bill of lading

2. Ready to Move? (370 Kb)
This concise document is published by the U.S. Department of Transportation (Federal Motor Carrier Safety Administration). It provides a checklist and descriptions of things you should know and do to make your move as smooth as possible.

Why It’s Important Information.

A well-informed consumer is the happiest consumer. The information we provide here is important because It covers the “what if” questions you may have—as well as questions you may not have thought of.

Please be sure you have read and understand this information to get the best result from your move. We want your move to be a great experience from start to finish, and we hope you will choose Atlas whenever you go new places.

Here's How To Begin

Your Atlas Agent is ready to help you make a well-informed move.

Instant Quote

-or-

CONTACT YOUR LOCAL ATLAS AGENT

square-placeholder.png

ProMover® Certified

All Atlas Agents are ProMover Certified, the highest designation from the American Moving & Storage Assocation.

square-placeholder.png

Better Business Bureau A+ Ranking

Atlas World Group, Inc. (parent company of Atlas Van Lines) is awarded the Better Business Bureau A+ Ranking, the highest ranking. Among other criteria, it reflects our time in the business and transparent business practices.

square-placeholder.png

Award Winning Agents

Atlas adheres to formal, measurable standards for quality. Our Agencies are accountable with regular inspections and evaluations. Customer feedback is also essential for our efforts to improve service on every move.