I wanted to send a complimentary email regarding Robert our moving specialist and the entire Team who moved us from California to Texas. We were Relocating to this area for a new job opportunity. We had a moving managing company who was in charge of the entire move who turned out to be a nightmare. We ended up releasing that company and calling Robert as you moved us 12 years ago from Michigan to California without a hitch.
Robert was great, attentive and always accessible and worked with us during a very challenging time, let alone moving a family cross country. He should be commended for his friendly and caring demeanor along with the entire moving team from California to Texas, especially our driver Bill who were all outstanding!
Please command them all and pass along my wife Kim and my sincere gratitude and thank you again for being the easiest part of a challenging time!
The real stars of your organization are the individuals that packed and transported our goods. Nino, Ricky and Stephanie were AMAZING! They were prompt, professional, understanding and very respectful. I have three small kids and a dog that were running in their way the entire time. They didn't see this as an issue and made the move fun for them, which I really appreciated. My wife was stressed about the move but the service excellence that this team displayed made that stress fade away.
In our previous moves we have had two different teams load and unload our goods. To my surprise we had the same team do both! I know that this may not be normal but wow our good experiences continued.
These individuals truly display exceptional character and represent your company well. If I move again, I will request this team by name.