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Atlas Van Lines

IT Bridges the Atlas Universe

IT Bridges the Atlas Universe

Atlas IT is rolling. With the introduction of an online customer portal this month, it has given  customers a single point of interaction with Atlas systems. It’s a one-stop-shop for tracking orders, making credit card payments, submitting and monitoring claims, and viewing shipment documents.

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Journey's End

Journey's End

Atlas Chairman, Glen Dunkerson, is set to retire 40 years to the day he hired on with the company as a dispatch trainee. During his career he has held management positions in the Relocation Services Group, Claims Administration, and Specialized Transportation Group (STG). 

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Think. Act. Win.

Think. Act. Win.

“We go there together.” A transition in leadership is underway at Atlas.® With the retirement of Glen Dunkerson at the first of the new year, the Board of Directors has named Jack Griffin Vice Chairman & CEO and hired Joe Stackhouse as President & COO of Atlas Van Lines. Amplifier® editors sat down with Jack to learn what this means for the Atlas organization. We share his high-level view here. Amplifier: A change in senior leadership is an important moment for Atlas.® What should our readers know about how you see yourself in this new position?

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Atlas Canada

Stronger & Better than Ever

Stronger & Better than Ever

Over the last three years, Atlas® Van Lines Canada has been methodically rebuilding after a big loss of share in the public sector. The strategy for rebuilding has gained momentum in 2017 with new revenue from organic and acquired growth — as well as new efficiency throughout the organization.

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Better Nets, Bigger Share.

Better Nets, Bigger Share.

With more than 150 Atlas Agencies across the provinces, sales training would require a significant effort. The search for the best partner led the Atlas team to talk with a number of highly rated firms. Fusion Learning Inc. was among them.

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NAV CANADA Honors Atlas for Superior Service

NAV CANADA Honors Atlas for Superior Service

For the third consecutive year, and for the fourth time in the past five years, NAV CANADA has honored Atlas Canada with the Supplier Recognition Award of Excellence.

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Atlas International

Tenets "Four" Success

Tenets "Four" Success

Atlas® World Group International brings expertise to global relocation. Based in Seattle, they provide Atlas Agents and clients with comprehensive, door-to-door relocation services. President Jim Gaw leads the Strategic Priority Assessment (SPA) team, which is working on a plan supported by four main tenets. 

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Atlas, wherever you go.

Atlas, wherever you go.

Your Atlas® International service representative is on the same clock as the customer, ready to deliver worry-free, door-to-door service in total sync with the customer. No matter which of the world’s 195 countries you are moving to (196 if you count Taiwan), Atlas customer service ticks according to the local clock and in the native tongue. …At least, that’s the vision.

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Honesty Is the Best (and only) Policy

Honesty Is the Best (and only) Policy

As does every subsidiary of Atlas® World Group, Inc., Atlas® International considers compliance with the law to be of prime importance. Accordingly, it maintains a proactive effort to prevent, detect, and deter criminal actions in the conduct of its business. The effort takes special attention, since Atlas International operates in countries all over the world.

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Atlas Logistics

The Power of Threes

The Power of Threes

You might say the Atlas Logistics® strategy is working with the power of threes. It brings strengths in freight brokerage, project management, and specialized transportation. And it bolsters them with a focus on three areas.

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What if you could grow your business…

What if you could grow your business…

Like many Atlas Agents, A-1 First Class Moving & Storage (2123) excels in origin and destination services. Which is what Agency President Matthew Schwartzberg expected to provide when he was contacted earlier this year by a shipper in the northeast.

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Hybrid Thinking Opens Booking Opportunities

Hybrid Thinking Opens Booking Opportunities

Call it hybrid thinking—seeing a familiar problem in a new way and using dissimilar ideas to solve it. Take the age-old conundrum of speed and service, for example. How do you meet the customer’s expectation for swift transit, yet ensure the right follow-through at delivery?

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Avail

New Energy, New Results

New Energy, New Results

At Avail Move Management,® “new” is the operative word. New value additions and new clients. New opportunities with Atlas sister companies. A newly freshened brand message. It all adds up to new results. 

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What if you could turn 60 minutes into $60,000?

What if you could turn 60 minutes into $60,000?

The 60 minutes it takes for a demo of Avail Move Management’s® capabilities just might be the ticket to your best win of the year.

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We Listen.

We Listen.

Two words may be the simplest way to describe the essence of Avail's value proposition: We listen.

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Cornerstone

Connections: A Strategy To Grow On

Connections: A Strategy To Grow On

Business guru Seth Godin, coined the term “the connection economy” to define our current business environment and the value that is created between people. Some of his most straightforward advice for this marketplace can be summed up in eight words: “Be genuine. Be remarkable. Be worth connecting with.”

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What if…relocations and assignments were simpler, like advertising?

What if…relocations and assignments were simpler, like advertising?

In advertising, you’re always looking to break things down to their basic core. In relocation, it’s an all-you-can-eat buffet (and is that buffet covered under my per diem or under my miscellaneous expense allowance?). But relocation is a fascinating business and Cornerstone is committed to bringing incredible efficiency to it through simplicity.

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Creative Consulting: Serving the Client from Strategy to Success

Creative Consulting: Serving the Client from Strategy to Success

Whether an employer is entering unfamiliar markets and regions, is navigating policy and process trends, or needs a solution to a situational problem, we’re equipped with the right data, answers, experts and resources.

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Featured

Agents Lend a Helping Truck

Atlas® Van Lines Agents think ‘the bigger the better’ when it comes to spreading awareness about food insecurity. In partnership with Move For Hunger,™ a nonprofit that encourages donating food instead of moving it, our moving and storage companies are sharing the message from the largest billboards they could find – their moving trucks.

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New Magic from AtlasNet.

What if you could walk through your customer’s home from the other side of the world? Or see every text message thread from your customer throughout the move? Or get immediate feedback for improving service on a move while it is taking place? You Can.

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What if every customer thought of you as “part of their family”?

Each month, thousands of families go new places® with the help of Atlas® Agents. And each month, expressions of gratitude pour into Atlas via post-move surveys. It’s no wonder the comments often read like fan mail. People go hundreds, even thousands of miles, to get to a new home, a new community, a new job. Throughout their journeys, Atlas Agents provide service that is reliable and reassuring.

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People

Dave Coulter, STG Veteran, Retires

Dedicated Atlas Van Lines veteran, David Coulter, Vice President of STG Sales, announced his retirement after 36 years with the company.

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2016 Atlas Agent Award Winners

Checkout which Atlas Agents are this year's Quality Milton M. Hill Award winners, the President's Club 2015-16 Platinum winners, and the Sustainable Agent 2015-16 winners.

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Atlas leader Honored for Igniting Momentum

In late September, southwest Indiana celebrated a year of major milestones and recognized six individuals for their commitment to regional business at the Annual Meeting and Dinner held by the Southwest Indiana Chamber. One of the individuals honored was Atlas® Chairman & CEO Glen Dunkerson, who was named the 2016 Richard A. Schlottman Business Person of the Year.

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Events

Atlas is a Friend in Corporate Relocation at SHRM

In fact, the overarching message for Atlas at the SHRM show was to ease customers’ minds about the relocation process. To demonstrate how Atlas PVO’s and pack/load team members are friends that customers can trust with their household belongings, two life-size cardboard cutouts of crew members stood in the booth for photo opportunities, while attendees were encouraged to share their selfies with the hashtag #MyFriendsAtAtlas.

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Sharing the Many Ways to go new places at SHRM

A group of representatives from multiple Atlas Agencies and Atlas HQ trekked to Las Vegas in late June to set up shop at the annual Convention and Expo of the Society for Human Resources Management (SHRM). In total, more than 630 exhibiting companies filled over 30 aisles with human resource solutions at the Las Vegas Convention Center, making it the largest expo SHRM has ever held.

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Alexander's Celebrates a Big Year in Nashville

In 2015, Alexander's Mobility Services (0217) celebrated 20 years of service in the Nashville area, and they did it in a big way. As the largest multi-location agent in the Atlas family, Alexander's moved their Tennessee operations into a new location on the northwest side of the city.

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