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March 11, 2022

How Moving Technology Streamlines a Move

  • Technology
Atlas application to manage a customer’s move

Try and think, what was the last task you attempted without the aid of your smartphone or tablet? Whether you cooked a new recipe, figured out how to remove a stubborn stain from an article of clothing, or checked movie showtimes before heading to the cinema, chances are you consulted your handheld device for help and guidance. Digital technology has simplified our lives in so many ways and touches nearly every level of goods and services we consume today—even moving. 

Technology has streamlined the moving process in recent years and has given customers a host of new ways to initiate and manage a local or long-distance move all from the palm of their hand. From obtaining a moving estimate to meeting the moving crew, technology is making moving easier. Learn how Atlas® movers innovate the moving process!

Online Quotes

Gone are the days of picking up the phone or submitting general information emails to movers to obtain an estimate for your upcoming move. Professional moving companies like Atlas® Van Lines are designing websites with the customer in mind and making free online quotes simple, yet comprehensive enough to gather the right information upfront to provide an accurate estimate. 

Mobile Move Management

Once you have set a moving date and selected your moving company, you’ll have a lot of priorities to focus on before, during, and after moving day. With so many moving parts, you’ll want an easy and quick way to keep track of your belongings whenever you want, wherever you are. That’s why we created the Atlas® Customer Portal, a one-stop moving command center that is a direct connection between you and your Atlas mover. 

The Atlas® Customer Portal is a mobile or desktop service that is free and accessible to all Atlas customers. It allows you to manage your full-service move without ever having to pick up the phone. With the Customer Portal, you can quickly:
•    Make changes to your profile.
•    Meet your moving crew before moving day.
•    Track important move dates. 
•    Receive email/text notification on your move status.
•    Access customer service assistance.
•    Make a payment.
•    Find and access copies of your moving documents.
•    File a claim.

Better Customer Service

The use of technology doesn't stop there. We continually seek out new technologies, such as cloud computing and embedded software that will further streamline the moving process. For us, it’s about using digital technology alongside a more traditional customer service experience to put our customers at ease and give them more insight and control over their individual moves. Not all companies excel with the use of technology, but those that do understand customers' need for a seamless, transparent moving experience.

Ready to Make Your Move?

If you have a local or long-distance move and want to learn more about our technologies that help you go new places®, find your local Atlas mover today. Submit your free online moving quote, or give us a call at 800-638-9797 to chat with an Atlas representative.