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Moving Company Reviews for Atlas Van Lines

Real Moving Reviews from Real Customers

Customers consistently rank our moving services highly. These reviews, written by real Atlas customers, tell the story of what customers like best about Atlas services and what could be better, which we work to improve every day. Read the reviews to learn what you can expect when you go new places® with Atlas.

Average Atlas Rating:

Good morning Mark - I'm still unpacking boxes and getting settled but wanted to take a moment to let you know that your crew - Jason, Elgin, Anthony and Clint made this experience, which can be seriously stressful, more bearable with their professionalism in executing their jobs. I especially want to thank you for fulfilling my request of having Clint supervise my move as he is obviously an expert as a professional mover and it was my pleasure to work with him. I will certainly recommend Macy Movers to anyone - thank you again.

Good Evening,

I was so impressed Robert Bjerk who led our most recent move to Boston, MA.. Mr. Bjerk was so incredibly personable and professional, it was an absolute pleasure working with him. We were raving for days on how well he packed everything, his work ethic, and great attitude. He really went above and beyond our expectations.

I am writing to thank you and Atlas Van Lines for doing a great job. I've been fortunate to have employers handle my family's relocation's. So when my wife and I, as retirees, decided to relocate from Albuquerque, NM to Solvang, CA earlier this year, we were very apprehensive about the moving process.

But our New Mexico real estate agent worked with Keller-Williams, and she told us not to worry. Her firm had a special relationship with Atlas. She asked me to call John, you local Atlas agent, and he would take care of things. He did indeed. He and his staff were a pleasure to work with, and they could not have done a better job.

John came out to meet with us right away. He explained your moving process, went over the key documents and gave us the appropriate Keller-Williams moving rates. We were able to quickly schedule the packers, establish a move-out date and a target Solvang move in date. And after we moved out, when an unexpected wrinkle in our Albuquerque house purchasers' financing delayed out house sale and out Solvang house purchase, John was a life saver in getting our move-in adjusted to work for us.

We also had wonderful packers and an excellent driver, Enesi. And we had only very minor moving damage, which your folks arranged to have corrected by experts.

Our move with Atlas could not have gone better, and your prices were very fair and competitive. In fact, your move was better, and at least as easy, as any of my corporate relocation's.

Many thanks to you and your team for making interstate moving so easy and for doing it so well.

We are alive & well in Staunton thanks to the wonderful crew at City Transfer, Your help from day one is greatly appreciated and your estimate was even a little high-way to go. Everything went as smooth as silk. Special thanks to Herb & Mike-they did a fantastic job. Hold on to them. They are great. We are now engaged in the big scavenger hunt finding those things we packed & finding a place to put them. Maybe by Thanksgiving we will know where to find things. We want to thank everyone at City Transfer who was involved with our move. Instead of a traumatic experience we had a great journey. Will give you the highest rating allowed and gladly recommend you to anyone.

Thank you very much for your Team's thoroughly outstanding service throughout our recent move. Nancy and I truly appreciate how responsive you and the rest of your team were, whether in the middle of the workday or on the weekends. Everyone we interacted with displayed the highest level of customer care and made the entire experience as stress-free as it could have been. I am especially grateful for your flexibility with our fluid situation in Toronto and how accommodating you were. I can honestly say this was the best move team I have worked with in 33 years and over 20 moves. Thank you for making it one of our positive memories. Please share Nancy's and my gratitude with Brenda, Stash, and all the other members of your team that made it happen.

Dear Mary Anne, Judy, and the entire Weleski Team,

We would like to acknowledge the excellent service you provided for our son, Michael.

Those of you who were working with us on the front end of this move would readily admit that is was complicated, with such things as unknown destination, changing destination, difficult time frame for packing and delivery, and a very small window of time for preparation. All the details were always handled with the utmost professionalism, and also with kindness and a great amount of patience.

The delivery date worked out beautifully, and we would like to thank everyone for helping to make it happen that way! It made a world of difference to us!

The movers, Todd and Dave, were on time, courteous and very helpful. Post-delivery, we thought we had lost a very important item of significant emotional value. We were able to contact Todd through the Saturday answering service, and he assured us that he would go through any packing materials to look for it. It was, in the end, not necessary for him to do so, as we discovered the item carefully packed in some clothing. We do want you to know how much we appreciated his personal service! It was obvious that he cared.

Mary Anne and Judy were excellent and consistently patient and thoughtful with every request and all the attendant changes that arose. They certainly deserve recognition for their excellent service! They must be very valuable to your company!

Please know that we were very happy with every aspect of an experience we had no real prior knowledge of, and would use your company in the future without hesitation.

Many, many thanks for all you did!

Moving, under any circumstances, is never without upheaval and stress. However the folks at Powell & Atlas made this the most easy and pleasant move as was possible. Just cannot tell you how really fine Warren and his crew of Bill & Joe made this experience for us! There was nothing that they did or we asked for that they did not go above and beyond expectation. Our only wish is that our new home would have been in a state of readiness that would permitted us to have them unpack for us also. These fellows packed and transported our "stuff" in a most capable and professional manner. We are pleased beyond words with the service and people rendered in every contact. We hope not to move again....but if we do, Powell & Atlas will do the job and we'll tell everyone of our satisfaction.

Outstanding service from the entire moving crew. Professional and efficient. No issues at all, and we would highly recommend our Apex Moving Crew, an Atlas Van Lines Member to anyone.

We could not be happier! Everything went really well. Don Knapp, the Salesperson, came in to do the quote and was very professional and accurate and got back to us promptly. The movers came in over 2 days and were very careful about moving our things and very helpful. The driver, Harry, who headed the crew, was extremely nice and professional and was very concerned about our satisfaction and helpful with whatever we needed. Even though we moved 1500 miles everything made it in good shape. We would highly recommend the company!!

I wanted to take a moment to write you and tell you about my outstanding moving experience using DMS Moving. I accepted a position at GM earlier this year and had to relocate from Akron, Ohio to the Greater Detroit area. And every interaction that I have had with your employees have been a very positive ones. Julie, my moving coordinator, was very professional and friendly and let me know what to expect the day of my house packing and the move. When Mr. Tompkins came to my house to evaluate how much I had to move he was very friendly and professional as well.

The day of packing up my house the loading crew Eric, Terry, Jacob and James moved with swift proficiency. They handled all of my items with care and were friendly to my four legged family members too, which I really appreciated. Moving can be stressful for them too and I was very impressed with how kind they were to my pets. The day of loading the crew showed up on time, loaded up my house in a matter of hours and were on their way.

Unloading was a little more tricky. I reserved a Public Storage unit and by the time the crew and I arrived the storage unit was not yet open. Once they did get open they had rented me a unit that was not yet empty. The crew Jacob, Tommy and Joseph patiently waited while I sorted out the issue and found a different storage location nearby with an empty unit. This crew was absolutely wonderful as well! Once I got the key to my unit they unloaded all my home goods with the utmost care and completed the move in a very timely matter. I am so thankful for the crew’s patience the day could have been so much worst if they had not been. Because of their positive attitudes when I tell the story of my moving experience I don’t focus on the storage unit that was double booked, the hot day or the amount of time that it took me to get the new unit’s paper work in order. Instead I choose to focus on the kindness of the crew members, the patience they displayed and the friendliness they showed towards me.

Moving can be a very stressful experience even when everything goes smoothly. All your worldly possessions are traveling separately from you. But I can say that I had peace of mind during this time knowing that your crew gently packed away everything and handled it with care. Thank you for the wonderful moving experience and thank you for having such wonderful crew members!! When it comes time to move again your company will be the first call I will make! And if anyone ever asks me to recommend a moving service I will recommend DMS Moving with a smile.


ProMover® Certified

All Atlas Agents are ProMover Certified, the highest designation from the American Moving & Storage Assocation.


Better Business Bureau A+ Ranking

Atlas World Group, Inc. (parent company of Atlas Van Lines) is awarded the Better Business Bureau A+ Ranking, the highest ranking. Among other criteria, it reflects our time in the business and transparent business practices.


Award Winning Agents

Atlas adheres to formal, measurable standards for quality. Our Agencies are accountable with regular inspections and evaluations. Customer feedback is also essential for our efforts to improve service on every move.