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Moving Company Reviews for Atlas Van Lines

Real Moving Reviews from Atlas® Customers

We are consistently the best in customer satisfaction. Our reviews speak for themselves. These Atlas moving company reviews, written by real customers who moved with us, tell the story of what customers like best about Atlas services and what could be better, which we work to improve every day. Read these customer reviews to learn what you can expect when you go new places® with Atlas.

Average Atlas Rating:

We were categorized as HW304330 during our moving process, but when your driver Andrew arrived along with said crew Ricky and Joshua, we felt like anything but a number in your system. I just felt it necessary to take a moment and applaud this driver and his crew.

From start to finish, Andrew showed the most professionalism I’ve ever seen in a young man of his age (25). WOW! He was courteous, funny and attentive all throughout the day. He called ahead of time, arrived ON time and completed everything very timely. Being ex-military, punctuality is everything so kudos to Alexander’s for finding this young man!

Furthermore, Andrew and his crew did not hesitate once on anything I asked them to do. I’m just blown away. This was a Christmas miracle to my family and I because he got everything delivered and set up on Christmas Eve so my little girls did not have to spend Christmas in an empty house.

Thank you and your organization for everything you did for my family and I. We would recommend you all to anyone!!

We are writing to express our complete satisfaction with Grant of Imlach Group. When moving from our home, Grant and his team packed our entire house full of contents in a mere two days and did so with care and precision. It was all accomplished in such a courteous, professional and time sensitive manner.

Even before they began, the movers put down temporary “runways” so that nothing tracked onto our carpet or damage done to any of the floors. The team was friendly and very respectful. Any special requests were honored and our antiques were treated with the utmost care. The same responsible manner was evident when we arrived and were unloaded into our new home.

We were especially impressed by Grant’s wisdom “beyond his years”. He was organized, professional and customer oriented. We felt that we were being taken care of and not merely as a job to be done. Grant is such a nice person as well as being good at what he does.

We would recommend Grant Imlach and his business associated to anyone who needs to move and doesn’t want to have the hassle and stress of worrying about their belongings. It was so nice to have our burden lightened and feel like our possessions were in good hands.

In closing, we would like to thank Grant and Imlach Group for the outstanding job they did for our family and would highly recommend him.

Recently, my family made the difficult decision to hire professionals to pack, transport and deliver a piano and desk from Indiana to Texas. This decision was difficult due to the significance of the items to our family. The piano and desk hold precious memories for us. To entrust this shipment to others was a true leap of faith that all would be well. I have to admit I was quite nervous to do so after all the horror stories you hear and read.

I contacted Michelle, All Star Moving Systems, who quickly allayed my fears and, with patience, answered the myriad of questions that were asked. I interviewed other moving companies but was not completely satisfied with their responses. Additionally, they did not speak kindly of each other. On the other hand, Michelle never spoke disparagingly about the competition. This demonstrated professional integrity.

On the day of pickup in Indiana, the crew showed respect for our mother's home and property by protecting tile, carpet and even the grass during the loading process. The same was shown to my home upon delivery. It was comforting to know that one of the crew onsite in Indiana, Kyle, would be accompanying the items to Texas. The piano, though important, could be replaced. The desk could not as it belonged to our father who passed away 35 years ago.

Seeing the rig pull up in front of my home was exciting! The piano and desk were carefully removed and brought into my home. Upon inspection, there were no new scratches, bumps or nicks. The items arrived in the same condition as when they were loaded. I was greatly relieved and impressed!!

I highly recommend All Star Moving Systems for your moving needs no matter how great or small!! Professionals in sense of the word! 5+++++ Stars!!!!

We planned on moving from Metamora MI to southern Indiana sometime in April of 2018, when we sold our home and found another. We first met Richard through a friend of ours who recommended Richard. Richard came and thoroughly walked through our home and barn and not only gathered all the items and counted for our estimate, but explained each step of the process in moving; giving numerous tips and helpful ideas. He stayed with us all the way until we sold and bought our home, checking in on us periodically. He assured us it would all work out. It took us until September!! He worked with us to get our both Loading and Delivery dates! The staff at the office was wonderful (Heather), and especially the loading crew. They were so great that we asked to have them deliver and they made it happen.

If we have any opportunity to recommend to someone, that is moving, we will not hesitate to suggest DMS! Thank you Richard, Heather and Crew.

I wanted to let you know everything went great with the relocation. I appreciate the communication, checkup phone calls, and follow up. It was really a great experience.

I also want to say the driver, Estavon, was awesome. He and the packers/unpackers were courteous, professional, and the communication for arrival times on both ends was outstanding. The crew was prompt and thorough, ensuring the job was completed expediently, but never allowing that to impact service or make me feel the process was being rushed.

I truly appreciate the phenomenal level of service and experience. It made the move a breeze. Thank you!

Your moving team was by far the best and most professional movers that I have dealt with. They paid very close attention to all details and provided utmost professional service and demeanor. All 4 movers were very personable, did not mess around, were very careful with our expensive items and took their jobs very serious. The lead mover was very motivating and complimentary to his other teammates. He used motivational enthusiasm, which I am a big fan of. I really felt there was no “I” in your TEAM as everyone treated one another with respect and dignity and was all a TEAM.

My husband forgot our grill, bikes and patio furniture, which caused 2 movers to have to go back to the condo and not once did they complain or have an attitude. I especially had communication with Andrew as he was inside the home more for his role. Andrew is truly genuine, calming and kind. I appreciated how he helped keep me calm and collected with so much action.

I felt your prices are fair for your quality of service. I give your company 5++ stars of greatness! Both my husband and I will highly recommend your company to all in need of the BEST movers in the Twin Cities. We will forever be customers when we need moving services.

I’ve done a few corporate moves and this was by far my best experience. John with Golden Moving was phenomenal. He was so nice and personal. His updates and communication throughout the process was exactly what I’d want to keep myself and my wife updated through the already stressful moving process. He was professional, hardworking, and courteous with every interaction. He even gave us a list of recommendations of places to check out based on his experiences in the area after unloading our stuff.

I had low expectations for customer service from a mover based on past experiences, yet John was top notch not just for a moving service but anyone in the customer service industry.

Hello,

Just wanted to send a quick note to let you know that the movers were fantastic. They packed everything and were done by 5PM. They were extremely professional and communicated with us throughout the packing process.

Thank you so much!

Good Morning,

I was very pleased with the everything about my move. Brian Hansel was attentive and professional with everything from communicating pick-up and delivery times to reviewing our list to make sure everything was delivered. I must say that it is awesome to see the same person handling the pickup AND delivery of my household items. This is not something that we normally see, but it was GREATLY appreciated. This move was painless for us, although the time frame was a little rushed for you all. Your company did an awesome job of moving us so quickly and efficiently. Thank you so much for giving us a positive start in Florida!!!!

Good day,

I am very pleased with the service provided by the team that moved my residence. They were not only professional, but personable. It was truly a pleasure working with them to move from California to Nevada and I look forward to completing the survey when Atlas sends it. I will certainly recommend Alexander’s should the opportunity present itself.

Though I never had the opportunity to meet Cherie in person we spoke multiple times. She too was professional and graciously answered all of my questions. I appreciate her focus on our move and follow up throughout the process.

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ProMover® Certified

All Atlas Agents are ProMover Certified, the highest designation from the American Moving & Storage Assocation.

Atlas World Group, Inc. is a BBB Accredited Mover in Evansville, IN

Better Business Bureau A+ Ranking

Atlas World Group, Inc. (parent company of Atlas Van Lines) is awarded the Better Business Bureau A+ Ranking, the highest ranking. Among other criteria, it reflects our time in the business and transparent business practices.

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Award Winning Agents

Atlas adheres to formal, measurable standards for quality. Our Agencies are accountable with regular inspections and evaluations. Customer feedback is also essential for our efforts to improve service on every move.

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