Shortening the Supply Chain to Manage International Details
International moves entail a lot—country-specific customs, different languages, time zone changes and more—all of which Atlas International and its global network handle seamlessly for customers.
Atlas International continues on its path of a strategic vision to localize its moving services through a global network of licensed agents. Having a trusted network of Atlas agents and licensees, it assists in shortening the supply chain and enhancing its customer’s experience by providing local contacts in real time. To date, Atlas International’s agency network includes locations throughout Belgium, Canada, China, Denmark, Finland, France, Germany, India, Italy, Luxembourg, Mexico, Netherlands, Russia, South Africa, Spain, Switzerland, the United States, and the United Kingdom.
Global Consistency; High Satisfaction
Each specific licensee location includes brick and mortar moving facilities with international service centers, high local brand recognition, and service standards. This helps to build on Atlas International’s core competency of servicing large, multi-national corporations with superior moving services both locally and globally.
In building a global network to represent Atlas International, the company carefully selects and licenses agents that have extensive experience. This adds global consistency to its service structure and places the highest importance on the customer experience. As a result of its continued growth and strategic processes, Atlas International customers have given a satisfaction score of 93.5 percent in the last 12 months.
Currently, the Atlas flag flies in 18 different countries. Muuttopalvelu Grundell Oy in Finland is the most recent addition to the International agency network. Anni Klami, Service Manager of International Moves at Grundell says, “In addition to moving to and from Finland, Muuttopalvelu Grundell Oy can help with moves in Baltic countries, and with a good Scandinavian network, Grundell can help with moves to and from the Scandinavian countries.”
Moves to and from European countries are mainly truck transports and Grundell owns trucks and trailers, plus staffs English speaking skilled drivers. Now, one of these trucks and a trailer don the Atlas logo.
“Atlas was able to Go New Places® by rolling out newly painted trucks in Scandinavia with Atlas Finland,” says Matthew Hagenah, Director of Operation at Atlas International. “Grundell has a moving van that spent every day this summer on the road traversing Scandinavia, Western, and Eastern Europe.”