Out of approximately 2,000 eligible companies across the country, we are pleased to announce that one of our very own was awarded with top agent honors from the American Moving and Storage Association (AMSA). Apex Moving + Storage (0278) was pleased to have won the prestigious 2019 Agent of the Year Service Excellence Award at AMSA’s annual conference and exposition held earlier this year.
The Agent of the Year Award pays homage to an agent who exemplifies AMSA and the industry’s commitment to customer service excellence. It is presented annually to a van line agent nominated by its affiliated van line. A panel of industry experts will then appoint a winner through a blind judging proceeding. Leadership, innovation, community involvement, and activities that enhance the industry’s image are all key factors that are considered during the selection process.
Based in Antioch, TN, Apex has been a proud Atlas® Agent for 18 years. Since its inception 1972, Apex has served the residents of Middle Tennessee to perform local, long distance and international moves. The company has repeatedly been recognized for the example it sets in achieving distinguished customer satisfaction. For the third time since 2009, Atlas named Apex a 2019 Milton M. Hill Quality award winner, which recognizes the company’s outstanding performance ratings in customer satisfaction, estimating, claims, safety, and warehouse operations. To qualify, an Atlas Agent must have also received the Hauling Excellence Award, which requires at least a 90 percent favorable response when customers were asked if they would again choose the agency’s services.
Giving back has always been a priority that resonates through Apex Moving + Storage. They are a passionate advocate for fighting food insecurity in the local K-12 schools and youth service organizations through food drives and distributions. This goes hand in hand with Apex’s active support for Move For Hunger, a non-profit that fights nationwide hunger by gathering non-perishable items from household moves and distributing them to community food banks. Apex has donated over 100,000 pounds of food, or almost 77,000 meals, for this worthy cause to date. The company was also named the 2018 Move For Hunger Mover of the Year for contributing the most food in the entire Atlas agency network.
The company supports other local community organizations, including Friends of Life Golf Tournament, Delek Tournament of Hope, and the Asurion Charitable Tournament. Apex often lends its trucks and crew free of charge to load and transport goods for these organizations and others.
“We are honored and humbled to be recognized as a standout in our industry by one of its most meaningful voices,” said Mark Duke, President of Apex Moving + Storage. “After nearly four decades in business, we
remain committed to providing the best service and experience to our employees and customers, and we are fortunate to be supported by Atlas Van Lines in our efforts.”
For more information on Apex Moving + Storage, visit www.apexmoving.com.