See the latest content with helpful moving & storage posts and videos.
February 12, 2018

The Atlas Customer Portal: Another helpful moving tool from Atlas

Reviewed By: Benjamin Johnson, Sr. Director of Operations, Atlas Van Lines - 10+ Years in the Moving Industry

  • Move Management
Moving technology helps make the big day a seamless and efficient process.

Technology helps people in a wide variety of ways, across many different applications. From the smartphone in your hand to cold storage at the supermarket and the advanced algorithms helping to manage work at your local utility companies, modern life is made easier with thoughtful applications of powerful software.

Moving shouldn't be any different than the many other areas where technology makes your life easier. That's why we're proud to offer the Atlas Customer Portal, a one-stop shop for managing a move before, during and after the big day arrives.

How does the Atlas Customer Portal help you?

"The Atlas Customer Portal is a one-stop shop for managing a move."

Keeping track of your move can mean paying attention to a large number of details, from the scheduled time for your movers and packers to arrive to potentially making claims after you're situated in your new home. Whether you're going from one side of the country to the other or just across town, having easy, standardized and consistent access to tools that help you stay informed and follow though on necessary actions is a major plus.

The Atlas Customer Portal breaks down into these major sections:

  • Order tracking: Keep up with the latest developments related to your move as your possessions make their way from your old home to your new one.
  • Make a payment: Make sure everything goes smoothly by quickly and securely staying on top of payments.
  • Claims: Our professional movers and packers put an extremely high value on the security of your items, and we back that up with a straightforward system to clearly manage any claims related to your move.
  • Documents: View important files related to your move with 24/7/365 access - no more worrying about which box your moving documents ended up in.
  • My account: Make sure your account details are accurate and up to date.

The best moving companies improve the experience with technology 

The Atlas Customer Portal is the latest in a long line of technological developments designed to make moving easier for people just like you. Let's take a look at a few other notable innovations in the world of moving:

Digital estimating

Top moving companies no longer rely on pen and paper or static spreadsheets to manage resources and give customers the best experience possible. They use advanced computing tools, algorithms, cloud storage and other powerful tools to make good decisions quickly and direct resources to where they're needed most. For our customers, that means everything from a better understanding of the time needed to complete a complicated long-distance move, to using a smartphone camera to conduct an in-home video survey for an accurate moving estimate.

An in-home video survey is a secure, simple and effective method to get a good picture of what's in your home with minimal disruption. With the ability to address privacy concerns by opting out of recording the video and the option to end the experience at any time, you're always in control. What more could you ask for?

Easy access to resources

Our website is loaded with tips and tools that make your move as safe, easy and effective as possible. Thanks to the power of the internet, you can access the exact info you need, when you need it.