Avatar Relocation of NY Inc.

We have recently wrapped up a move through Verizon where we were assigned Samantha Dietz to represent your moving company. I wanted to take this opportunity to tell you what an incredible employee you have and what a value she is to your company. In today’s world, attention to customer service ...

We have recently wrapped up a move through Verizon where we were assigned Samantha Dietz to represent your moving company. I wanted to take this opportunity to tell you what an incredible employee you have and what a value she is to your company. In today’s world, attention to customer service seems to be something of the past. This is not the case with Samantha. I never felt as though I was a bother or that I needed to be afraid to disturb her. This is our fourth move in ten years with Verizon and I have never had a moving company do such a great job with us. Because of Samantha, I leave with an awesome opinion of your company and I hope you too appreciate what an outstanding job she does representing you.

I am currently a resident in New York making a move to Texas. I very rarely write reviews, testimonials or commentary (most especially to a corporate office), but I just felt compelled to write one after the remarkable service I received by your people at Atlantic. I had Darrell and his partner ...

I am currently a resident in New York making a move to Texas. I very rarely write reviews, testimonials or commentary (most especially to a corporate office), but I just felt compelled to write one after the remarkable service I received by your people at Atlantic. I had Darrell and his partner Freddy in my home yesterday morning who came at 8 o'clock n theDot, as promised (Despite how difficult it is to find my home in this neighborhood). Aside from being comfortably courteous when they arrived, they seemed to have been very enthusiastic despite my perceived difficult move from a TIGHT second floor apartment. Please let me express HOW difficult I predicted this move would be since it required 5 men to move my bedroom set alone and around 2 hours just to get my Couch into my apartment. Darrell and Freddy were indeed slightly baffled on how this would be done when they first saw the layout but they carried it out with such efficiency and muscle I honestly couldn't believe it. When these guys told me they've been doing this for 20 years, I believed them. Not only were they able to swiftly extract the most difficult pieces from my apartment, they did it with absolute care for my belongings, all while being humorous and uplifting about the whole ordeal. I gotta tell you, from all my years of dealing with service providers even within my own field as a Paramedic, I have NEVER encountered such outstanding work that these men were able to do, not to mention these are just TWO MEN. It would have taken 6 non professionals and a whole day to do what these guys did in 5 hours by themselves. On top of being exceptional, they were down to earth and just great to chat with to make the time go by. Darrell (being from Texas) has made me feel relieved of my move to Fort Worth ideally on how the people would be there, he has certainly marketed Texas well in the southern perception of courteous and compassionate people. Freddy reminded me of the kind of guy who fixes your car for free. Very lax and humble while doing everything he had to do with good intentions all around. I honestly cannot express what a pleasure it was to have these guys help me with my move and I hope they are recognized as an integral part of your company. I'll never forget these guys and due to that part will never forget the company they work for. Please note these men have not even arrived to my other home yet and I STILL wrote this because I am confident enough the same quality of work will be given on the other side. Thank you Atlantic for sending your best of the best.