ACE RELOCATION SYSTEMS, INC.

Your agency packed and loaded our household goods and it is my pleasure to commend your van operator, Hugh Haynes and his partner, Alvin Sanderlin, for their efforts. They were professional, courteous, considerate, friendly and about every other positive adjective you can think of. They took very ...

Your agency packed and loaded our household goods and it is my pleasure to commend your van operator, Hugh Haynes and his partner, Alvin Sanderlin, for their efforts. They were professional, courteous, considerate, friendly and about every other positive adjective you can think of. They took very great care to ensure items to be packed were packed well, and that individual items were handled with care. My wife and I observed them closely, having been through this a number of times, and we were happy to not have to step in and redirect their efforts as has been necessary in so many previous moves. The care all of them took started with their preparation by laying down floor protection, to their consideration of our dog (who was ever present), to their packing and handling, to their loading of the truck and cleanup prior to their departure. Short of snapping my fingers and making it all fly to southern Maryland, we couldn’t have been happier with this end of the move. Quality in a business comes from the top and your efforts in that regard are obvious in the conduct of your employees. My congratulations to you and your entire management team.

I wish to commend the efforts of your van operator, Dale Nichols, Jr. for the outstanding work he did picking up my furniture in Ohio on a Monday and delivering it the following Thursday in California. Dale was not only polite, friendly and thorough in his job of loading and unloading my furniture, ...

I wish to commend the efforts of your van operator, Dale Nichols, Jr. for the outstanding work he did picking up my furniture in Ohio on a Monday and delivering it the following Thursday in California. Dale was not only polite, friendly and thorough in his job of loading and unloading my furniture, but was a professional in all aspects of the job. His knowledge of the job is excellent and his management of local workers was exceptional. Dale gave them specific direction of what to do and why, so that furniture would not be damaged and other residents of my complex would not be inconvenienced. He has a great work ethic and his skills as a problemsolver in reassembling some of my furniture was greatly appreciated. Dale delivers a level of customer service that should be a model for all van operators. He is tops in my book for his work on this move.