Guardian Relocation

In May 2012, I contacted three major known moving companies (Jackson's Relocation being one of them) for an estimate to move my belongings from MO to UT. Frankly, the price per pound was within a few cents of each other. One of the companies came up with an estimate that in the end was well below ...

In May 2012, I contacted three major known moving companies (Jackson's Relocation being one of them) for an estimate to move my belongings from MO to UT. Frankly, the price per pound was within a few cents of each other. One of the companies came up with an estimate that in the end was well below the actual weight of my belongings. In a very brief, soft voice I recall they said something to the effect that I would be billed for the actual weight, with no guarantee. The other company estimated my belongings at a much more realistic weight. Both of these companies appeared to be professional, but did not explain all the details to me (and really had no personality. I did not have the feeling that they were here to help me, only wanted my money). Now, Jackson's relocation (Chip and Gail Jackson) gave me what I felt was a reasonable weight estimate. I got a great price for storage of my belongings until I could purchase a home in Utah. On the moving day, I was impressed with the care given to my belongings, as though they were their own. On delivery, the same care was given...everything was in perfect condition. I was happy with the price, UNTIL today...today, I have not been happier in my whole life. Chip Jackson called with an apology for a mistake that was made...I was charged for the estimated weight, when in fact the actual weight came to $1,200 less (that's a lot of money to an old man like me). Bottom line, Chip and Gail Jackson (and son Ben), Jackson's Relocation, take pride in what they do, and do it the old fashion way – with honesty, integrity and compassion. I would do business with these people and their company on a hand shake. They set the standard for all other movers. God Bless 'em, love 'em.

I would like to compliment one of your employees, Mark Kohlway, on the service he provided during my recent move from Missouri to Florida. At each stage of the move, he provided people who took great care in ensuring that my household goods were loaded and unloaded in a safe and careful manner. ...

I would like to compliment one of your employees, Mark Kohlway, on the service he provided during my recent move from Missouri to Florida. At each stage of the move, he provided people who took great care in ensuring that my household goods were loaded and unloaded in a safe and careful manner. Needless to say, everything arrived at destination intact and without damage. Mark also did a good job keeping me informed of the status of my move during the transition. It is a huge benefit in being able to plan when you know the location and estimated delivery date of your household goods. I wanted to make sure that I took the time to acknowledge Mark on a job well done and ensure that he receives the recognition he deserves.