Ace World-wide Moving & Storage Co., Inc. - An Atlas Agent
Average Rating
5/5
I wanted to tell you and your company how pleased I was with my whole move experience with you. From the first call I made to you and initial contact with the sales person to the final drop off and pick up of the storage vaults, my experience was just as you described to me and went very smoothly. ...
I wanted to tell you and your company how pleased I was with my whole move experience with you. From the first call I made to you and initial contact with the sales person to the final drop off and pick up of the storage vaults, my experience was just as you described to me and went very smoothly. When I was researching and planning our move, I had a difficult time deciding what company to use. I found no credible information out there that I put my faith in regarding your company and service. So, once I made the decision to go with your company, I worried a lot about all that could go wrong. How incredibly pleased and surprised I am today that the entire process was just as you described to me, and none of my items arrived broken, (I did my own packing, however) which means that you handled my four vaults carefully during shipment. Your flexibility of sending out more vaults than I initially requested but only being charged for what I used was what hooked me on using your service. And even though I did not completely believe it at the time, you really did only charge me for using the four vaults even though you delivered five. Awesome! The only negative was that you guys put your own locks on the vaults after I had my own locks on them. We had to scramble to find a tool to cut the locks off so we could get the vaults open. Considering all that could have gone wrong and all that I worried about, it was a fairly insignificant issue. I could add more positive feedback regarding you and your driver's willingness and attempts to work with us on our schedule. I would be interested in providing a customer testimonial if you are interested. That's how pleased and impressed I am with you and your company. Thank you!
Read more...Rodney from Cudahy, WI
I recently worked with Matt for my move from Milwaukee to Tampa and he was fantastic! The team arrived on time, handled my belongings with care, and worked efficiently, even finishing ahead of schedule! Communication was excellent, and they made sure to accommodate all my requests. I highly ...
I recently worked with Matt for my move from Milwaukee to Tampa and he was fantastic! The team arrived on time, handled my belongings with care, and worked efficiently, even finishing ahead of schedule! Communication was excellent, and they made sure to accommodate all my requests. I highly recommend Matt for anyone looking for a reliable move. They turned a potentially stressful day into a smooth experience! Thank you, Matt!
Read more...Sarah from Milwaukee, WI
I recently used Ace World-Wide for my move. Matt and his team exceeded our expectations at every turn. From the initial quote to the final delivery, their communication was perfect. They kept us informed throughout the process, which instilled a real sense of trust and security. The moving team was ...
I recently used Ace World-Wide for my move. Matt and his team exceeded our expectations at every turn. From the initial quote to the final delivery, their communication was perfect. They kept us informed throughout the process, which instilled a real sense of trust and security. The moving team was fantastic. They were not only polite and professional, but also incredibly safety-conscious, especially with delicates. They meticulously wrapped and secured all our belongings, and even went the extra mile to ensure my pregnant wife was comfortable during both the packing and unloading process. They helped her by keeping a seat available to rest during packing and prioritized unloading a chair as soon as possible for her comfort. I was especially impressed with how they handled my motorcycle. They took great care in securing it for transport, and it arrived at my new home in mint condition. Overall, I would highly recommend Matt with Ace World-Wide to anyone looking for an stress-free and secure moving experience. Matt and his team were professional, communicative, and prioritized safety above all else. They made my move a breeze, and we felt confident that our belongings were in good hands.
Read more...David from Cudahy, WI
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