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Atlas® Van Lines, AAA, American Trucking Associations® Share Tech Tips to Simplify Your Move for National Moving Month
“In our 75 years of business, Atlas® has accumulated countless moving miles and adapted to meet the modern needs of its customers to ensure millions of safe and successful relocations worldwide,” said Ryan McConnell, President and COO, Atlas Van Lines. “Today’s consumers seek instant updates, timely deliveries, and utmost transparency from professional moving companies, which is why Atlas continues to invest in partnerships, technology and tools to exceed customer expectations.”
Today, all Atlas Agents are members of the ATA Moving & Storage Conference ProMover certification program, which is designed to fight imposters, known within the industry as “rogue operators.” To qualify as a ProMover, companies must pass a rigorous review of professional business standards, including verification of operations and complaint history, and observe all Federal Motor Carrier Safety Administration and Surface Transportation Board consumer regulations. For over 15 years, Atlas has also partnered nationally with AAA for its 58 million members to offer additional transparency, reliability and peace of mind during moves. To ensure new and better ways to serve, Atlas also recognizes the need to accelerate digital innovations that improve and simplify the customer experience at every step of their move, such as:
- Atlas® Customer Portal: This is an application customers can use to manage their full-service move online with Atlas from home or on the go. Whether a customer needs to change their profile, learn more about the professional van operator who will be moving their belongings, track an order, access moving documents, or file a claim, the Atlas Customer Portal can help customers do this and more in one central location.
- AtlasNet® Inventory: AtlasNet® Electronic Inventory protects customers’ belongings during every step of their move. Electronic Inventory eliminates the traditional pen-and-paper method for tracking inventory and allows customers to digitally access and view their belongings anytime, anywhere, to confidently ensure their safe arrival.
- Yembo.ai®: Yembo’s advanced AI Workflow Companion now serves as the exclusive virtual survey and estimating platform for Atlas Van Lines throughout the United States and Canada. Whether through self-service options, virtual consultations, or in-person surveys, the tool employs AI to analyze video footage of clients’ belongings to ensure precise volume and item detail assessments.
"AAA strives to partner with top tier brands that deliver differentiated offers and experiences to our members when and where they need us most,” said Scott Parker, Vice President of Strategic Partnership Development for AAA. “As the busiest moving season approaches, we remind our members that AAA has long partnered with a leading and trusted brand to provide a stress-free and cost-effective full service moving option. Atlas Van Lines is just that – guaranteeing the safe and secure transportation of our members’ belongings from point A to point B."
For more information about Atlas Van Lines and its services, please visit www.atlasvanlines.com.
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About Atlas® Van Lines
Atlas Van Lines, Inc., a national moving company, is the largest subsidiary of Atlas World Group, Inc., an Evansville, Indiana-based company. Atlas World Group companies employ nearly 800 people throughout North America. Nearly 350 Atlas interstate moving Agents in the United States and Canada specialize in corporate relocation, household moving services, and in the specialized transportation of high-value items such as electronics, fine art, store fixtures, and furniture. For more information, visit www.atlasvanlines.com.
About Atlas® World Group
Headquartered in Evansville, Ind., Atlas World Group, Inc. comprises a family of companies that deliver transportation and related services globally through a network of quality Agents and select service partners. Atlas is distinguished by Agent ownership and a shared commitment to help people go new places® more easily and more securely. Atlas World Group companies employ nearly 800 people throughout North America. Through a continuing emphasis on service excellence, the company has achieved extraordinary growth. For more information on Atlas World Group, visit www.atlasworldgroupinc.com.
About AAA
Started in 1902 by automotive enthusiasts who wanted to chart a path for better roads in America and advocate for safe mobility, AAA has transformed into one of North America's largest membership organizations. Today, AAA provides roadside assistance, travel, discounts, financial and insurance services to enhance the life journey of over 63 million members across North America, including over 56 million in the United States. To learn more about all AAA has to offer or to become a member, visit AAA.com.
About American Trucking Associations®
American Trucking Associations is the largest national trade association for the trucking industry. Through a federation of 50 affiliated state trucking associations and industry-related conferences and councils, ATA is the voice of the industry America depends on most to move our nation’s freight.
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Atlas Van Lines, Inc.
(800) 638-9797
marketing@atlasworldgroup.com