COVID-19: Our Commitment

Learn how Atlas is prioritizing health and safety during these unprecedented times.

COVID-19 FREQUENTLY ASKED QUESTIONS

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Moving can be one of the most stress-inducing life events a person undertakes. That’s why Atlas® World Group and local Atlas® Van Lines movers across the country have worked together during this time to alter our business practices to ensure that whether your move is small with just a few household items, large with multiple family members and belongings, or a short or long-distance move, the safety and wellbeing of our customers, employees, professional van operators, crew members and vendors comes first and that every move runs as smoothly as possible.

Below, find answers to some of our most frequently asked questions.

COVID FAQs

Yes.
 
As transportation has been deemed an essential business during the coronavirus pandemic, both Atlas and our independent movers have been able to continue operations. To find a local Atlas moving company near you, use our locator tool or call us directly at 1-800-638-9797.

In addition to our agents utilizing the proper PPE during a move to protect our customers, many local Atlas movers have also increased sanitization measures and implemented strict social distancing guidelines for their van operators and crew members. Additionally, many of our local movers have allowed their in-office employees to work remotely from home or hold limited operating hours.

At Atlas headquarters, we have cancelled or implemented restrictions at all corporate events, restricted non-essential business travel and have allowed our employees to work from home.

No. Atlas and our local movers offer virtual estimates for no-contact moving quotes through a free mobile app that connects customers and movers virtually to conduct an estimate without the necessity of an onsite visit. For many local Atlas moving companies, this is currently the only option available to protect both customers and employees.

Yes. Our network of independent movers are following state and local mandates and requirements. To learn more about what your Atlas local moving company is doing regarding PPE, please contact them directly.

Yes.

In addition to the virtual estimate option for no-contact moving quotes, many local Atlas movers are also utilizing other tools like electronic documents and other e-methods to obtain signatures, payments and more. To learn more about no-contact options, contact your local mover directly.