Shetler Moving & Storage Of Ohio, Inc.

I wish to commend the efforts of your van operator, Dale Nichols, Jr. for the outstanding work he did picking up my furniture in Ohio on a Monday and delivering it the following Thursday in California. Dale was not only polite, friendly and thorough in his job of loading and unloading my furniture, ...

I wish to commend the efforts of your van operator, Dale Nichols, Jr. for the outstanding work he did picking up my furniture in Ohio on a Monday and delivering it the following Thursday in California. Dale was not only polite, friendly and thorough in his job of loading and unloading my furniture, but was a professional in all aspects of the job. His knowledge of the job is excellent and his management of local workers was exceptional. Dale gave them specific direction of what to do and why, so that furniture would not be damaged and other residents of my complex would not be inconvenienced. He has a great work ethic and his skills as a problemsolver in reassembling some of my furniture was greatly appreciated. Dale delivers a level of customer service that should be a model for all van operators. He is tops in my book for his work on this move.

My husband was recently transferred from Cincinnati, Ohio to Chicago. This meant leaving a brand new home that we had just built three years prior, as well as, leaving friends and family. We knew that this was going to be somewhat of a stressful move due to the distance. Nothing was going to make ...

My husband was recently transferred from Cincinnati, Ohio to Chicago. This meant leaving a brand new home that we had just built three years prior, as well as, leaving friends and family. We knew that this was going to be somewhat of a stressful move due to the distance. Nothing was going to make this an easy transition. Due to having school age children, we moved just the essentials to a corporate apartment so that our daughters could begin school with the district. So on our moving day, my husband stayed in Chicago with them which left me to be the one to make the trip back to Cincinnati to orchestrate the move. I was dreading the entire weekend!! That is until Dennis Hobson showed up at my door on Oct.11, 2015. He and Bill Haney were professionally dressed, clean cut & VERY polite!! Dennis explained every single step of the process and how everything was going to be handled. All of our precious belongings were wrapped securely with such care to detail. There was never ANY debris left around and every box and bolt were labeled. When I had to leave to return to Chicago, I felt safe knowing that the job would be completed and the house locked up. They even went above and beyond what was necessary! They vacuumed the house, swept the floors and tidied up the bathrooms for the sale closing that was scheduled for the following day. As with every day prior, Dennis and Bill showed up on time in Chicago with our belongings. Everything was unloaded and placed to our specifications. Such care was taken with the floors, doorways, etc. (as they were at our previous home). They were both so accomodating and made this process sooooo much better and smoother than we thought it was going to be. Our daughters even befriended them, which meant a lot to us!! We have moved other times but none were as stress free and easy as this one. And for that, I wanted to take the time to make you aware of the caliber of employees/contractors you have working for you and representing your company name.