Superior Mobility Services Llc

I wanted to take a moment to write you and tell you about my outstanding moving experience using DMS Moving. I accepted a position at GM earlier this year and had to relocate from Akron, Ohio to the Greater Detroit area. And every interaction that I have had with your employees have been a very ...

I wanted to take a moment to write you and tell you about my outstanding moving experience using DMS Moving. I accepted a position at GM earlier this year and had to relocate from Akron, Ohio to the Greater Detroit area. And every interaction that I have had with your employees have been a very positive ones. Julie, my moving coordinator, was very professional and friendly and let me know what to expect the day of my house packing and the move. When Mr. Tompkins came to my house to evaluate how much I had to move he was very friendly and professional as well. The day of packing up my house the loading crew Eric, Terry, Jacob and James moved with swift proficiency. They handled all of my items with care and were friendly to my four legged family members too, which I really appreciated. Moving can be stressful for them too and I was very impressed with how kind they were to my pets. The day of loading the crew showed up on time, loaded up my house in a matter of hours and were on their way. Unloading was a little more tricky. I reserved a Public Storage unit and by the time the crew and I arrived the storage unit was not yet open. Once they did get open they had rented me a unit that was not yet empty. The crew Jacob, Tommy and Joseph patiently waited while I sorted out the issue and found a different storage location nearby with an empty unit. This crew was absolutely wonderful as well! Once I got the key to my unit they unloaded all my home goods with the utmost care and completed the move in a very timely matter. I am so thankful for the crew’s patience the day could have been so much worst if they had not been. Because of their positive attitudes when I tell the story of my moving experience I don’t focus on the storage unit that was double booked, the hot day or the amount of time that it took me to get the new unit’s paper work in order. Instead I choose to focus on the kindness of the crew members, the patience they displayed and the friendliness they showed towards me. Moving can be a very stressful experience even when everything goes smoothly. All your worldly possessions are traveling separately from you. But I can say that I had peace of mind during this time knowing that your crew gently packed away everything and handled it with care. Thank you for the wonderful moving experience and thank you for having such wonderful crew members!! When it comes time to move again your company will be the first call I will make! And if anyone ever asks me to recommend a moving service I will recommend DMS Moving with a smile.

I am writing to you a bit late after our move but it is with the same enthusiasm that we felt during the moving process! Our family had the great pleasure of having the moving team of John and Dan Snyder from DMS Moving Systems handle our cross country move. This would be our 3rd move in 4 years. ...

I am writing to you a bit late after our move but it is with the same enthusiasm that we felt during the moving process! Our family had the great pleasure of having the moving team of John and Dan Snyder from DMS Moving Systems handle our cross country move. This would be our 3rd move in 4 years. We were not excited about packing up again so soon. I can honestly say that within 2 hours on that first day, John, Dan and the crew had us convinced that this move was going to be the best one yet. We learned that these guys worked together most of the time and had a routine that worked well. In preparing the house, they spent time placing protection on the carpets and floors and covers on the corners of the walls. They all worked with pride. After the end of the first day, we felt that we were being “cared for” by family. We are avid collectors of china, crystal and artwork. Most of these things are very breakable. Every piece was handled with great care. When we unpacked, there was not one chip or break that we saw or have discovered since. The performance of all of the team was outstanding. On the last day in New Jersey, they worked through a snow storm, having to load the van on a very slippery ramp. We never heard a hint of complaint from any member of the team about the weather. They knew what needed to be done and it was done well. In summary, our expectations were exceeded beyond what we could hope for in a move. From the excellent communication from Bobbi in the office, to the ongoing updates from John on the daily progress and the smiles on the faces of the team every day, this move was very special. You have a tremendous asset in John and Dan Snyder. They are an extraordinary team of professionals that made a potentially painful experience very pleasant.