Suddath Relocation Systems of Texas, Inc.

To preface this it is important to note that I moved 3 times last year (great year) and I am a Senior Global Manager at Activision Blizzard in Customer Service. I note this because I have had the opportunity to try several different movers and my career has been in Customer Service. I want you to ...

To preface this it is important to note that I moved 3 times last year (great year) and I am a Senior Global Manager at Activision Blizzard in Customer Service. I note this because I have had the opportunity to try several different movers and my career has been in Customer Service. I want you to know (and anyone else you care to copy this to) that this has been the best moving experience I have ever had. To begin, the price was fair. One cannot overstate this, as many companies seem to be very shady in their “estimates.” Secondly, the first and second layer of service from both of you (Eric and Vanessa) was exceptional. Friendly, prompt and I always felt like I knew what exactly was happening. I truly felt like a team was working to make my experience good. And finally (and perhaps most unlike my previous experiences), the driver and movers were amazing! Dorian gave me several calls to make sure I understood what happened next, and then (the best surprise ever) he showed up exactly the time and date he said he would! I’m sure you are aware that most companies hardly ever do this, acting like Cable Companies showing up somewhere in a two day spread. Nope, you guys nailed it! Dorian and his crew were pleasant, fast, and a joy to have here. And call it old fashioned, but they showed up in uniforms, which I felt added to the air of professionalism that this whole experience had. In short guys, I will be recommending your services to any and all of my colleagues going forward. This was a fantastic service and I can’t tell you how much I appreciate it. Send this to your bosses, you deserve a raise!

Moving your belongings can be an overwhelming and frightful experience. We interviewed several moving companies, felt the best about the representative from Atlas, and received excellent pre-move service. The day of the move quickly approached. It began with the van operator, Steve Bailey, and his ...

Moving your belongings can be an overwhelming and frightful experience. We interviewed several moving companies, felt the best about the representative from Atlas, and received excellent pre-move service. The day of the move quickly approached. It began with the van operator, Steve Bailey, and his team. They were punctual, professional, mannerly and even fun! Steve and his team, identifiable in Atlas uniform, worked hard and went above and beyond to be careful with our possessions. Steve remained in contact with us during the next couple of days, which made us feel very comfortable. Steve and a different crew then met us at our destination, again, in a prompt, professional manner. Here was another great crew! They were extremely careful with the boxes and the condition of our new home on a very wet and rainy day. Steve even allowed our two Dalmatians to sit in the driver’s seat of his pristine van for a photo for our moving announcement! We truthfully and happily report that there was not one broken item from this move. We give an excellent rating to Steve Bailey and Atlas Van Lines. We would definitely use Atlas for any future moves.