SANTIEGO WORLDWIDE, INC.

So often when you receive a letter, it is one of complaint and criticism, however this is the exact opposite. When I first contacted your office back in January of 2015, your phone was answered by a very friendly "Hello this is Sue." No matter how many times I spoke with Sue, throughout the course ...

So often when you receive a letter, it is one of complaint and criticism, however this is the exact opposite. When I first contacted your office back in January of 2015, your phone was answered by a very friendly "Hello this is Sue." No matter how many times I spoke with Sue, throughout the course of our many question and answers, her demeanor remained the same. She was always friendly, professional and patient. When we finally met in person, I could tell she was smiling every time we spoke. When my mother put me in charge of finding a moving company for their move from New Windsor NY to Rocky Point Long Island, we did not know how important a reputable company as yourself is. I did my research but I have always relied on my gut feeling. I am a firm believer in first impressions and let me tell you this. Sue, with her very patient question and answer sessions with me. My Mom and I visiting your showroom and your dog jumping in our car and that was another positive sign. We love dogs. We met you and your staff and you immediately loaded boxes in our car. All of this was done without actually signing a contract. You were friendly, personable and knowledgeable it turns out you knew the same people. We decided right then and there to agree on a date. Then moving day comes. Luke shows up on Monday June 15. He was the most courteous and conscientious employee. Making sure everything was securely packed. Then Tuesday came and Luke and Mike came and packed up the tractor trailer. Never a complaint as I know it was difficult with our air conditioner failing the day before the move. In addition the amount of turmoil in house Luke and Mike had to endure . My mother and I were arguing with lawyers and people dealing with my fathers medical treatment. Moving is stressful enough then add the pending medical treatment of a loved one. We were going crazy. However, You and your movers were a needed calm in a turbulent sea. That needed calm continued all the way down to Long Island when the furniture was delivered Friday June 19. Dwayne and Randall were just as professional and courteous as the crew in New Windsor. All of the items were delivered and placed without damage or complaint. I would recommend your company in a second. Your appraisal of services was honest, fair and very accurate. My mother was pleasantly surprised.

Your company moved our household goods from New York to South Carolina and we wanted to take a few minutes to express our satisfaction with the move and, more specifically, the entire process. Mike Predmore was the individual who originally met with us and saw us through the entire process. He did ...

Your company moved our household goods from New York to South Carolina and we wanted to take a few minutes to express our satisfaction with the move and, more specifically, the entire process. Mike Predmore was the individual who originally met with us and saw us through the entire process. He did an exceptional and professional job. We were looking at several other moving companies, and it was primarily because of Mike that we chose Lincoln. His manner was extremely positive, informative, straight-forward, and gave one a feeling of confidence in your company. He went beyond customer service to true customer care. We hope you consider Mike to be an asset to your company, and we’re thankful he was the one who responded to our call for an estimate. The individuals who actually moved us were very competent, careful and considerate. We felt they demonstrated that they understood the importance of our possessions. Everything was well taken care of and arrived in excellent shape. We can say that after the move process was fully completed, we were very happy with our decision to use Lincoln. Thank you again.