Powell Relocation Group

I wanted to tell you about an amazing experience I had using your company to move us from California to Indiana. I have heard the horror stories about things going wrong, showing up late and broken stuff when people move long distances. We did NOT have these issues but actually had a very smooth ...

I wanted to tell you about an amazing experience I had using your company to move us from California to Indiana. I have heard the horror stories about things going wrong, showing up late and broken stuff when people move long distances. We did NOT have these issues but actually had a very smooth and inspiring move provided by your company and Dan Snyder, our driver. The communication was flawless from Dan's first call and text to me. Our whole family was on vacation when the move started and this communication put us at ease while not being at home to oversee the move. We came home and found that they had picked up everything we had asked and left what we had asked them to leave. The place was in good order and with a little clean up, we were ready to sell the house. The professionalism on how we were treated both by your staff and also Dan and his crew (James and John), was impressive. As a matter of fact I will try to replicate this work quality myself. I was treated with respect and with integrity. The unpacking in Indiana was above par also. They had things in the right rooms fast and without incidence. We anticipated that we would have to stay in a hotel for over a week, but because of Dan's organization, we only had to stay there for 3 nights and were able to move into our home. As we unpack I find that there is nothing missing and nothing broken. My wife and the whole family are impressed. I am not a person who usually takes the time to give good feedback, but I think that Dan Snyder's behavior deserves it I hope you have many people like Dan. It is people like him I would want to help me complete difficult tasks as moving across the country is. Thank you for sending me a good one. Please tell Dan thank you again (I told him many times).

I wanted to drop you a note to thank you for such outstanding service during our move from Washington, DC to Dallas this summer. I have been a GE employee for over 20 years and have moved over 5 times during my tenure. I have actually had very good experiences in my prior moves, but you guys just ...

I wanted to drop you a note to thank you for such outstanding service during our move from Washington, DC to Dallas this summer. I have been a GE employee for over 20 years and have moved over 5 times during my tenure. I have actually had very good experiences in my prior moves, but you guys just reset the bar to new heights.I want to particularly point out how outstanding the crew you sent out to us was (Tim, Brad, Charlie, Cathy and Kristen). There are so many adjectives that I can use to describe them (all positive, of course)… professional, personable, driven, dedicated, hardworking are just a few off the top of my head. Tim and the team became part of our family for the 2 weeks we spent together and we were actually upset to see them go (in fact my wife has kept in contact with Cathy since!). Simply said, not only are they good at their job, they are good people. I really felt that this was a challenging move…we have a lot of furniture, there was a ton of wrapping (in fact Tim said in all his years he had never seen so many plates), breakables, separate storage facility to deal with, and oh yeah, it was hot, real hot. I never heard even a hint of a complaint from anybody on the team. In fact, I can’t say that I have ever seen a harder working group so dedicated and proud of their work in all my years. I could go on and on, but I think that you get the point…we are thrilled. Thank you for sharing your best with us and making our move such a success.