Nelson Westerberg

Throughout this whole process, you have been so on top of things, personable, helpful, reassuring and courteous. In every aspect of coordinating this move, you have had everything “in place” at the right moment. This move came at a time in our personal lives that seemed to be a convergence of ...

Throughout this whole process, you have been so on top of things, personable, helpful, reassuring and courteous. In every aspect of coordinating this move, you have had everything “in place” at the right moment. This move came at a time in our personal lives that seemed to be a convergence of crisis (major medical crisis in the family). It meant so much that you were very reassuring in terms of the move and how it was all going to work out smoothly, and also communicated empathy on a personal level. Touching base with us each day the movers were at our house gave me the opportunity to ask questions as they came up, and demonstrated a great level of personal care and attention. Thank you for your outstanding customer service and top-quality coordination. It is greatly appreciated! The movers were fantastic! Throughout the entire process, they were both very careful and professional in the way they handled all of our household goods, and incredibly courteous in their interactions with us as a family. They were amazingly gracious, thoughtful and helpful. Their strong work ethic was evident every day. They arrived right on time each morning and worked hard all day. The weather was terrible, including a big snowstorm on delivery day. Each day, they did what needed to be done to make it possible to get their work done (shoveling, spreading salt…) and kept working. I never heard a single complaint from anyone on the crew. My husband and I have been professionally moved several times and have had numerous conversations about how this move has made a strikingly positive impression. We would like to extend much gratitude to you, Sharon, to Eric Vogt and his phenomenal crew from Nelson Westerberg in Chicago, and to everyone that helped make this run so smoothly. If the opportunity ever arises in the future, we would consider it a great privilege to work with all of you again.

Please accept this letter as our thank you for the excellent move your company did for us from Auburn, IL to Indianapolis. Joseph (Jo Jo) Palmer and his crew, Jack, Mark and Mike, were very professional . . . the best of the best! Not only did they work as a team, but individually each person was ...

Please accept this letter as our thank you for the excellent move your company did for us from Auburn, IL to Indianapolis. Joseph (Jo Jo) Palmer and his crew, Jack, Mark and Mike, were very professional . . . the best of the best! Not only did they work as a team, but individually each person was professional, efficient, and knowledgeable about the entire move process and his particular aspect of the job. The pack job was unbelievable! The crew packed with care, efficiency, and logic. Also, they took care to protect our home while moving the furniture and boxes out of the residence. Not only were they careful with our household goods, but they took care with their own equipment. Jo Jo, Jack, Mark and Mike are an awardwinning team. Their attitudes were positive the entire time and even complimented us on how well prepared we were for the move. Any time we had a question, no matter how trivial, they were informative and patient with their answer. Jo Jo and his crew are terrific! You don’t get more professional than these guys.