Kansas Van & Storage, Criqui Corporation

I would like to begin this letter by thanking everyone who was involved with our recent move. Pat Letherman and Linda Schrader were not only professional, organized and helpful, but also very pleasant to deal with. Mr. Gene Miles and his crew were superb to say the very least. They were ...

I would like to begin this letter by thanking everyone who was involved with our recent move. Pat Letherman and Linda Schrader were not only professional, organized and helpful, but also very pleasant to deal with. Mr. Gene Miles and his crew were superb to say the very least. They were professional, hard working and swift—giving attention to every detail. I must add, their kindness and good humor made what I consider the most stressful part of a move the nicest. My family has moved numerous times throughout the years. However, this is the first time I have felt compelled to write and give my personal thanks, as well as compliment everyone mentioned. They are to be commended for their customer service skills and are truly an asset to your company.

I would like to express my appreciation to your company and in particular to Michael (Roby) Robberson, your Operations Manager in Lakewood, NJ, and your driver I knew as “Norman” (“my truck”, 30 years of service with your company), in Toms River, NJ for the excellent move of my family’s belongings ...

I would like to express my appreciation to your company and in particular to Michael (Roby) Robberson, your Operations Manager in Lakewood, NJ, and your driver I knew as “Norman” (“my truck”, 30 years of service with your company), in Toms River, NJ for the excellent move of my family’s belongings from Overland Park, KS to Lakewood, NJ. The load was 8500 lbs., had to be put in storage, and arrived in our apartment in top-notch condition. This was no small achievement, especially given the horror stories I had heard from others (not your company) and the delicate nature of our possessions. Perhaps all that should be expected from a professional company, but I never take such things for granted. Moreover, my favorable experience goes well beyond that. I was rather apprehensive as I began making moving plans. Mike succeeded in putting me at ease, emphasized the personal, and cut through the complexities of the move. Indeed, it was my several conversations with Mike that led me to choose Atlas. His manner evinced a pride in his company, and also with his coworkers. This was later born out by my total experience with Atlas. The positive attitude of a professional family was pervasive, extending to their customer as well. Norman called me the day before so that I would scout out the best route to my house for a tractortrailer and arrived an hour earlier than scheduled to begin the inventory before his crew arrived. He made clear beforehand that he had great confidence in his crew – an honest and caring attitude that I found refreshing. They worked quickly, efficiently, and with care. The same goes for the team in Lakewood, who also started almost an hour before schedule, and worked well together. Regrettably, I don’t remember all their names (they did include Chris in the office, Kenny, Jamie and Matthew). They are a great group, and I certainly look forward to recommending Atlas whenever a move is in order (although we ourselves hope to spend many, many years here in retirement).