Hansen's Moving & Storage, Inc.

I am writing to express my appreciation for the professional, careful and courteous manner in which my household goods were packed during my recent relocation from California to Utah. My husband and I both accepted job promotions and our employer arranged the move through Atlas. Many of our goods ...

I am writing to express my appreciation for the professional, careful and courteous manner in which my household goods were packed during my recent relocation from California to Utah. My husband and I both accepted job promotions and our employer arranged the move through Atlas. Many of our goods consisted of delicate Native American Indian arts, including pottery, hand-carved kachina dolls, Navajo weavings, and feathered regalia. Approximately 18,000 pounds of household goods were packed and loaded over three days. Luis Nivelo was our driver who supervised the men during the packing of our goods. Luis insisted on using the utmost care to pack our delicate items. He and his crew's meticulous manner, attention to detail, and regard of our concerns and needs gave us peace of mind during this stressful period. We are grateful to know Atlas employs individuals of such high competence and character.

We have finally unpacked the last of the boxes and I am pleased to report that we did not find any damage on a full trailer-load move. During my career as a Corporate Transportation Manager, I have negotiated a number of corporate relocations for myself and other senior level managers. I can almost ...

We have finally unpacked the last of the boxes and I am pleased to report that we did not find any damage on a full trailer-load move. During my career as a Corporate Transportation Manager, I have negotiated a number of corporate relocations for myself and other senior level managers. I can almost always count on a certain amount of breakage, nicks or dings on furniture items. I also know that I drove the movers crazy by stressing over my antiques and electronic items, and past negative experiences with other major moving companies who promised perfection and delivered mediocrity. Somehow you patiently convinced me that you and your team at JBL Moving & Storage could make good on your promise of a flawless move at a competitive rate and you delivered! Prior to moving day, December 2005, you personally kept in contact to insure that we had the supplies we required to pack our household goods and that we were on schedule for the arranged pick-up date. The van operator, Ken Bourque, called a couple of days prior to pickup to introduce himself and confirm directions to our house. Ken and the team leader, Joe, and the other packers were at our home bright and early on moving day. The packers were cheerful and patient with our questions and concerns and carefully blanketwrapped and loaded each time. I was in awe at how effortlessly the guys carried heavy oak furniture and our 80-inch big screen from upstairs to downstairs without damaging the walls or the furniture. They worked with a minimum of breaks and only a half-hour lunch, when the van operator offered them an hour. Although we were blessed with California sunshine on the day we moved, the unload in Ohio was handled just as professionally in light drizzle and 35-degree weather. On both ends, the van operator ensured that padding and runners protected the staircase and carpet. Bottom line, we will forever be in your debt. Please pass along our gratitude to Joe, his professional packers and the other office staff who supported our move. If you should ever require our assistance to convince a skeptical customer of your excellent service, please do not hesitate to contact us.