Guardian Relocation

My husband was recently transferred from Cincinnati, Ohio to Chicago. This meant leaving a brand new home that we had just built three years prior, as well as, leaving friends and family. We knew that this was going to be somewhat of a stressful move due to the distance. Nothing was going to make ...

My husband was recently transferred from Cincinnati, Ohio to Chicago. This meant leaving a brand new home that we had just built three years prior, as well as, leaving friends and family. We knew that this was going to be somewhat of a stressful move due to the distance. Nothing was going to make this an easy transition. Due to having school age children, we moved just the essentials to a corporate apartment so that our daughters could begin school with the district. So on our moving day, my husband stayed in Chicago with them which left me to be the one to make the trip back to Cincinnati to orchestrate the move. I was dreading the entire weekend!! That is until Dennis Hobson showed up at my door on Oct.11, 2015. He and Bill Haney were professionally dressed, clean cut & VERY polite!! Dennis explained every single step of the process and how everything was going to be handled. All of our precious belongings were wrapped securely with such care to detail. There was never ANY debris left around and every box and bolt were labeled. When I had to leave to return to Chicago, I felt safe knowing that the job would be completed and the house locked up. They even went above and beyond what was necessary! They vacuumed the house, swept the floors and tidied up the bathrooms for the sale closing that was scheduled for the following day. As with every day prior, Dennis and Bill showed up on time in Chicago with our belongings. Everything was unloaded and placed to our specifications. Such care was taken with the floors, doorways, etc. (as they were at our previous home). They were both so accomodating and made this process sooooo much better and smoother than we thought it was going to be. Our daughters even befriended them, which meant a lot to us!! We have moved other times but none were as stress free and easy as this one. And for that, I wanted to take the time to make you aware of the caliber of employees/contractors you have working for you and representing your company name.

I wanted to take a moment to write you and tell you about my outstanding moving experience using DMS Moving. I accepted a position at GM earlier this year and had to relocate from Akron, Ohio to the Greater Detroit area. And every interaction that I have had with your employees have been a very ...

I wanted to take a moment to write you and tell you about my outstanding moving experience using DMS Moving. I accepted a position at GM earlier this year and had to relocate from Akron, Ohio to the Greater Detroit area. And every interaction that I have had with your employees have been a very positive ones. Julie, my moving coordinator, was very professional and friendly and let me know what to expect the day of my house packing and the move. When Mr. Tompkins came to my house to evaluate how much I had to move he was very friendly and professional as well. The day of packing up my house the loading crew Eric, Terry, Jacob and James moved with swift proficiency. They handled all of my items with care and were friendly to my four legged family members too, which I really appreciated. Moving can be stressful for them too and I was very impressed with how kind they were to my pets. The day of loading the crew showed up on time, loaded up my house in a matter of hours and were on their way. Unloading was a little more tricky. I reserved a Public Storage unit and by the time the crew and I arrived the storage unit was not yet open. Once they did get open they had rented me a unit that was not yet empty. The crew Jacob, Tommy and Joseph patiently waited while I sorted out the issue and found a different storage location nearby with an empty unit. This crew was absolutely wonderful as well! Once I got the key to my unit they unloaded all my home goods with the utmost care and completed the move in a very timely matter. I am so thankful for the crew’s patience the day could have been so much worst if they had not been. Because of their positive attitudes when I tell the story of my moving experience I don’t focus on the storage unit that was double booked, the hot day or the amount of time that it took me to get the new unit’s paper work in order. Instead I choose to focus on the kindness of the crew members, the patience they displayed and the friendliness they showed towards me. Moving can be a very stressful experience even when everything goes smoothly. All your worldly possessions are traveling separately from you. But I can say that I had peace of mind during this time knowing that your crew gently packed away everything and handled it with care. Thank you for the wonderful moving experience and thank you for having such wonderful crew members!! When it comes time to move again your company will be the first call I will make! And if anyone ever asks me to recommend a moving service I will recommend DMS Moving with a smile.