EDC Moving Systems

To preface this it is important to note that I moved 3 times last year (great year) and I am a Senior Global Manager at Activision Blizzard in Customer Service. I note this because I have had the opportunity to try several different movers and my career has been in Customer Service. I want you to ...

To preface this it is important to note that I moved 3 times last year (great year) and I am a Senior Global Manager at Activision Blizzard in Customer Service. I note this because I have had the opportunity to try several different movers and my career has been in Customer Service. I want you to know (and anyone else you care to copy this to) that this has been the best moving experience I have ever had. To begin, the price was fair. One cannot overstate this, as many companies seem to be very shady in their “estimates.” Secondly, the first and second layer of service from both of you (Eric and Vanessa) was exceptional. Friendly, prompt and I always felt like I knew what exactly was happening. I truly felt like a team was working to make my experience good. And finally (and perhaps most unlike my previous experiences), the driver and movers were amazing! Dorian gave me several calls to make sure I understood what happened next, and then (the best surprise ever) he showed up exactly the time and date he said he would! I’m sure you are aware that most companies hardly ever do this, acting like Cable Companies showing up somewhere in a two day spread. Nope, you guys nailed it! Dorian and his crew were pleasant, fast, and a joy to have here. And call it old fashioned, but they showed up in uniforms, which I felt added to the air of professionalism that this whole experience had. In short guys, I will be recommending your services to any and all of my colleagues going forward. This was a fantastic service and I can’t tell you how much I appreciate it. Send this to your bosses, you deserve a raise!

I would like to express my appreciation to the alum internet page, University of Colorado at Boulder. Last summer I was moving from Houston, TX to Longmont, CO and referenced the section for discounts by moving companies. Listed were three moving companies. I contacted all three. Each came to my ...

I would like to express my appreciation to the alum internet page, University of Colorado at Boulder. Last summer I was moving from Houston, TX to Longmont, CO and referenced the section for discounts by moving companies. Listed were three moving companies. I contacted all three. Each came to my house to obtain an estimate of weight and bulk. However, only one, Golden Van Lines, followed up with a call and an estimate of the cost. I cannot say enough good things about my communications with them, both on the Houston end and with Golden Van Lines. No matter with whom I spoke, they were always polite, patient, helpful and answered my concerns and questions. At the last minute, I had to inform Mike McCarthy, Vice President of Golden Van Lines, that the Longmont address I had furnished was no longer valid as the contract had fallen through. Mr. McCarthy put me in touch with a realtor (I had none), emailed me some possibilities of homes for sale here, sent me estimates for storage should that be needed, etc. I was extremely touched by his assistance. I am a retired single lady. Over my life time, I have had seven major moves with the “company” taking care of the arrangements, insurance and payment. And yet, this was by far the best experience of all my moves. It was done professionally and with a minimum of stress. The driver, Alan Parks, was especially helpful and kind. As it turned out, I used the suggested realtor, bought a house the first week after my arrival, and am happily settled. Thank you for this service.