Cook Moving & Storage

We would be remiss in not providing your company with feedback about our recent move from Cheyenne, WY to Great Falls, MT. Our move was contracted out via the US Air Force at FE Warren Air Force Base. We have moved 10 times in 16 years. On move number nine we had to file a claim because we lost so ...

We would be remiss in not providing your company with feedback about our recent move from Cheyenne, WY to Great Falls, MT. Our move was contracted out via the US Air Force at FE Warren Air Force Base. We have moved 10 times in 16 years. On move number nine we had to file a claim because we lost so much either by damage or theft. Needless to say, we braced for the worst for the next move. Van Operator Sam Cavagnetto called to say he would arrive at 8:00 a.m. with a crew of three men to begin packing 20,000 pounds of household goods. Sam arrived with Jim “Doc” Gardner, Mark Lewis, Jake Hickey and later, Jim Kaesmeyer. After asking about our possessions and making the plan, each man went to a different area of the house with supplies in hand. Never before had I seen a van operator pack along with his crew. Each man was equally professional and considerate, which we had never before experienced in 16 years of moving. By 4:15 that same afternoon, 20,000 pounds of household goods had been carefully packed and labeled and much of it organized into quick loading position. Before leaving, Sam even asked if it would be okay if he stayed later to inventory so we’d have a jumpstart on the loading process. The crew worked like a well-oiled machine. Your company is certainly graced with the good fortune of having these outstanding men who made you stand out from the other van lines.

Last week, your company moved us from Casper, WY to Hamilton, MT. Your employees, Marcus Grimm and Dustin, did an outstanding job. They worked non-stop loading and unloading and were the hardest working people I've seen in many years - I was impressed! They were very accommodating, willing to make ...

Last week, your company moved us from Casper, WY to Hamilton, MT. Your employees, Marcus Grimm and Dustin, did an outstanding job. They worked non-stop loading and unloading and were the hardest working people I've seen in many years - I was impressed! They were very accommodating, willing to make any changes we wanted, were very careful and thorough. All in all, they made this move a much better experience than we expected! These guys really busted their butts and are a credit to your company, employees you can be very proud of! Thanks, and please pass this along to their supervisors and other appropriate folks in your company. Marcus and Dustin were outstanding!