Cook Moving & Storage

I am writing to let you know how pleased I was with our move last week. The crew from Cook’s Moving and Storage was wonderful. There were some anxious phone calls from me and some last minute scrambling regarding who would pack our household and when they would arrive. We are so pleased that the ...

I am writing to let you know how pleased I was with our move last week. The crew from Cook’s Moving and Storage was wonderful. There were some anxious phone calls from me and some last minute scrambling regarding who would pack our household and when they would arrive. We are so pleased that the crew came from Cook’s. From the moment Jack and his two packers, Darren and Jason, arrived, they put me at ease. Jack immediately did a walk-through of the house explaining the plan. He encouraged my questions and reassured me on many fronts. These three men got busy and by that afternoon, our house was a floor to ceiling maze of packed and labeled boxes. On Thursday, they were hard at work well before 8:00 a.m. The moving van with Phil, Paul and Chris arrived and I could see that they were committed to having us packed and loaded that day. All six of these guys worked non-stop. At about 1:20 p.m. they closed the doors to the van and were pulling away by 1:30. Having lived in Mammoth for over 25 years and this being our first job-related move, there has been a great deal of anxiety for me and my family. We were very concerned about having our personal belongings handled by strangers, but this crew alleviated much of the stress with this aspect of our transfer. They were professional, friendly, and efficient. They were also thoughtful and kind. They understood the emotions I was experiencing and they made this part of the move better than I could have imagined. I can only hope that the driver and crew that unload our things on the other end in Maine are as pleasant and efficient as this group from Cook’s. They have certainly made the start of this journey much easier for me.

Last week, your company moved us from Casper, WY to Hamilton, MT. Your employees, Marcus Grimm and Dustin, did an outstanding job. They worked non-stop loading and unloading and were the hardest working people I've seen in many years - I was impressed! They were very accommodating, willing to make ...

Last week, your company moved us from Casper, WY to Hamilton, MT. Your employees, Marcus Grimm and Dustin, did an outstanding job. They worked non-stop loading and unloading and were the hardest working people I've seen in many years - I was impressed! They were very accommodating, willing to make any changes we wanted, were very careful and thorough. All in all, they made this move a much better experience than we expected! These guys really busted their butts and are a credit to your company, employees you can be very proud of! Thanks, and please pass this along to their supervisors and other appropriate folks in your company. Marcus and Dustin were outstanding!