Collins Brothers Moving & Storage, Llc

My wife and I used Paxton to move from Bethesda, MD to Charleston, SC in late March and early April. Our move could not have gone better — it was seamless and professional from day one. Customer feedback is important and we want your company to know about the professionals within your organization ...

My wife and I used Paxton to move from Bethesda, MD to Charleston, SC in late March and early April. Our move could not have gone better — it was seamless and professional from day one. Customer feedback is important and we want your company to know about the professionals within your organization we came to know. First there is Mel Smith. Mel kicked off the process by coming to our condo in Bethesda and pricing the job. You are lucky to have someone like Mel presenting the face of your company as a first impression. Integrity and professional are the terms that come to mind with that first impression. We later learned that Mel's estimate was within 100 lbs. for a six ton move. Please pass on to Mel our sincere thanks and 100 percent customer satisfaction. The complete customer satisfaction rating continues with Terry Poorbaugh who handled the scheduling and paperwork part of the move through the actual movers — Chuck Racine and his two helpers. They were always on time and over delivered on our expectations and timeline. This team worked flawlessly to meet our deadlines. We will most likely have to move again in the next two years, and you will have a repeat customer with us. It goes without saying that we will continue to speak the praises of Paxton whenever we get the opportunity to do so. Again, we can't express how satisfied we were with the moving experience and the professionalism of the staff. Please pass on our compliments to the above individuals and our endorsement for your company

I’m writing to you to report our complete satisfaction with a move we recently executed with an Atlas Van Lines affiliate office, American of Virginia in Waynesboro, VA. Our move was a success due to the effort of all the Atlas team members and in large part, the remarkable efforts of one of your ...

I’m writing to you to report our complete satisfaction with a move we recently executed with an Atlas Van Lines affiliate office, American of Virginia in Waynesboro, VA. Our move was a success due to the effort of all the Atlas team members and in large part, the remarkable efforts of one of your staff drivers and movers. We moved from Charlottesville, VA to Pasadena, CA two weeks ago. This is our third significant move in six years and I admit to being nervous about how our furnishings would be handled; our previous experiences with other major-line carriers were not positive and we had several pieces of furniture damaged from poor packing and moving procedures. Fred Welman, our driver and lead mover, was absolutely stellar. He exceeded our expectations in every aspect – on the Charlottesville end he was careful with the loading of our items and he was meticulous regarding how they were positioned and protected in the truck. He was timely and consistent in his communications with us while on the road transporting. And when unloading and unpacking in Pasadena, Fred again was fastidious and mindful of our items and our new home. On top of it all, Fred was courteous, exacting and approachable. I’m writing to you with the hope and expectation that you will note Fred’s exceptional efforts. We will be moving again within a year and it is our plan to work with Atlas Van Lines and most purposefully, Fred Welman, again.