City Transfer & Storage Company

Thank you, again, for your assistance during the move process of my parents, Jim and Gloria McNellis, from New Bern, NC to SearStone. Your assistance, and follow-up before, during and after the move was very much appreciated. We also appreciated the efforts of the Paxton team of Wade in the overall ...

Thank you, again, for your assistance during the move process of my parents, Jim and Gloria McNellis, from New Bern, NC to SearStone. Your assistance, and follow-up before, during and after the move was very much appreciated. We also appreciated the efforts of the Paxton team of Wade in the overall initial estimate review coordination and Chelsea and Tammy in their coordination of the details related to the move itself and follow-up during the two move days to ensure all was going well. The ongoing check-ins by all were very reassuring during the actual move itself. We were very fortunate with the moving crew from Paxton, led by Bryan. Bryan, Corey and Erick were professional and excellent to work with. They made the experience of packing, moving and unpacking as seamless as we believe was possible. All were very good to work with, individually as well as within the overall team. A special call-out to Corey for his attention to detail in ensuring everything was where and how it should be when the furniture was moved into SearStone. Erick's initial introduction and demeanor throughout the move was a pleasure to work with with. Bryan made us feel as though we were in very good hands the entire move, and our satisfaction was a priority throughout. I would highly recommend this team to manage additional moves. We really appreciate the overall efforts expended in ensuring my parents were moved as smoothly and expertly as possible.

I am writing to inform you of my total satisfaction with the service your companies recently provided me during my move to Texas. Simply put, the entire evolution could not have gone any smoother. This was a direct result of the friendly and professional service provided by your employees. Our ...

I am writing to inform you of my total satisfaction with the service your companies recently provided me during my move to Texas. Simply put, the entire evolution could not have gone any smoother. This was a direct result of the friendly and professional service provided by your employees. Our driver, Mr. William Drigers, was especially helpful and a true pleasure to deal with. In over 20 years of frequent moving, I have never been more impressed than with the quality of service provided by him. He fully understood that moving is a stressful time for any family and he did everything in his power to ensure that our move went smoothly and that our goods arrived on time and in perfect condition. He was very successful and I hope you will relay to him my family’s appreciation for all his efforts and friendship. He is a true professional. Our move coordinator, Ms. Jennifer Shepherd, guided us through the entire move process. At times, I thought she could literally read our minds! Her personal involvement and obvious concern for our moving experience was refreshing and greatly appreciated. Please let her know that dealing with her was truly our pleasure. In closing, let me point out that in a world where quality service is not always a priority for companies, you have certainly set the standard!