CELINA MOVING AND STORAGE, INC.

I am writing to you a bit late after our move but it is with the same enthusiasm that we felt during the moving process! Our family had the great pleasure of having the moving team of John and Dan Snyder from DMS Moving Systems handle our cross country move. This would be our 3rd move in 4 years. ...

I am writing to you a bit late after our move but it is with the same enthusiasm that we felt during the moving process! Our family had the great pleasure of having the moving team of John and Dan Snyder from DMS Moving Systems handle our cross country move. This would be our 3rd move in 4 years. We were not excited about packing up again so soon. I can honestly say that within 2 hours on that first day, John, Dan and the crew had us convinced that this move was going to be the best one yet. We learned that these guys worked together most of the time and had a routine that worked well. In preparing the house, they spent time placing protection on the carpets and floors and covers on the corners of the walls. They all worked with pride. After the end of the first day, we felt that we were being “cared for” by family. We are avid collectors of china, crystal and artwork. Most of these things are very breakable. Every piece was handled with great care. When we unpacked, there was not one chip or break that we saw or have discovered since. The performance of all of the team was outstanding. On the last day in New Jersey, they worked through a snow storm, having to load the van on a very slippery ramp. We never heard a hint of complaint from any member of the team about the weather. They knew what needed to be done and it was done well. In summary, our expectations were exceeded beyond what we could hope for in a move. From the excellent communication from Bobbi in the office, to the ongoing updates from John on the daily progress and the smiles on the faces of the team every day, this move was very special. You have a tremendous asset in John and Dan Snyder. They are an extraordinary team of professionals that made a potentially painful experience very pleasant.

I wish to commend the efforts of your van operator, Dale Nichols, Jr. for the outstanding work he did picking up my furniture in Ohio on a Monday and delivering it the following Thursday in California. Dale was not only polite, friendly and thorough in his job of loading and unloading my furniture, ...

I wish to commend the efforts of your van operator, Dale Nichols, Jr. for the outstanding work he did picking up my furniture in Ohio on a Monday and delivering it the following Thursday in California. Dale was not only polite, friendly and thorough in his job of loading and unloading my furniture, but was a professional in all aspects of the job. His knowledge of the job is excellent and his management of local workers was exceptional. Dale gave them specific direction of what to do and why, so that furniture would not be damaged and other residents of my complex would not be inconvenienced. He has a great work ethic and his skills as a problemsolver in reassembling some of my furniture was greatly appreciated. Dale delivers a level of customer service that should be a model for all van operators. He is tops in my book for his work on this move.