Berman Moving & Storage, Inc.

I wish to commend the efforts of your van operator, Dale Nichols, Jr. for the outstanding work he did picking up my furniture in Ohio on a Monday and delivering it the following Thursday in California. Dale was not only polite, friendly and thorough in his job of loading and unloading my furniture, ...

I wish to commend the efforts of your van operator, Dale Nichols, Jr. for the outstanding work he did picking up my furniture in Ohio on a Monday and delivering it the following Thursday in California. Dale was not only polite, friendly and thorough in his job of loading and unloading my furniture, but was a professional in all aspects of the job. His knowledge of the job is excellent and his management of local workers was exceptional. Dale gave them specific direction of what to do and why, so that furniture would not be damaged and other residents of my complex would not be inconvenienced. He has a great work ethic and his skills as a problemsolver in reassembling some of my furniture was greatly appreciated. Dale delivers a level of customer service that should be a model for all van operators. He is tops in my book for his work on this move.

I wanted to take a moment to write you and tell you about my outstanding moving experience using DMS Moving. I accepted a position at GM earlier this year and had to relocate from Akron, Ohio to the Greater Detroit area. And every interaction that I have had with your employees have been a very ...

I wanted to take a moment to write you and tell you about my outstanding moving experience using DMS Moving. I accepted a position at GM earlier this year and had to relocate from Akron, Ohio to the Greater Detroit area. And every interaction that I have had with your employees have been a very positive ones. Julie, my moving coordinator, was very professional and friendly and let me know what to expect the day of my house packing and the move. When Mr. Tompkins came to my house to evaluate how much I had to move he was very friendly and professional as well. The day of packing up my house the loading crew Eric, Terry, Jacob and James moved with swift proficiency. They handled all of my items with care and were friendly to my four legged family members too, which I really appreciated. Moving can be stressful for them too and I was very impressed with how kind they were to my pets. The day of loading the crew showed up on time, loaded up my house in a matter of hours and were on their way. Unloading was a little more tricky. I reserved a Public Storage unit and by the time the crew and I arrived the storage unit was not yet open. Once they did get open they had rented me a unit that was not yet empty. The crew Jacob, Tommy and Joseph patiently waited while I sorted out the issue and found a different storage location nearby with an empty unit. This crew was absolutely wonderful as well! Once I got the key to my unit they unloaded all my home goods with the utmost care and completed the move in a very timely matter. I am so thankful for the crew’s patience the day could have been so much worst if they had not been. Because of their positive attitudes when I tell the story of my moving experience I don’t focus on the storage unit that was double booked, the hot day or the amount of time that it took me to get the new unit’s paper work in order. Instead I choose to focus on the kindness of the crew members, the patience they displayed and the friendliness they showed towards me. Moving can be a very stressful experience even when everything goes smoothly. All your worldly possessions are traveling separately from you. But I can say that I had peace of mind during this time knowing that your crew gently packed away everything and handled it with care. Thank you for the wonderful moving experience and thank you for having such wonderful crew members!! When it comes time to move again your company will be the first call I will make! And if anyone ever asks me to recommend a moving service I will recommend DMS Moving with a smile.