Apple Valley Transfer & Storage, Inc.

Daniel, I am a career Naval officer and as such, I have been moved by many different companies in many different places. My most recent move, from San Diego, CA to Newport, RI was without a doubt the best experience I’ve had with a moving company. This was entirely due to the efforts of Tom ...

Daniel, I am a career Naval officer and as such, I have been moved by many different companies in many different places. My most recent move, from San Diego, CA to Newport, RI was without a doubt the best experience I’ve had with a moving company. This was entirely due to the efforts of Tom Schweitzer, your van operator. He directed the efforts of his crew to good effect while offering intelligent suggestions to his clients (my wife and I) with regard to how best to have our goods arrive intact. He was very easy to work with, possesses an excellent work ethic and very obviously has his clients’ interest in the forefront of his mind. From the time our goods left our house in San Diego, until they arrived in Newport, they were solely in Tom’s custody. Never have I felt more comfortable with leaving everything I own in the care of another. If Tom is indicative of the quality of people your company employs, you should be extremely proud. Thank you for making my family’s most recent change of duty station as pain free as humanly possible and pass on my personal commendations to Tom.

We just wanted to let you know how appreciative (no, downright elated!) we were that you were able to come through for us in a very stressful move debacle! As you might remember, we were moving from El Dorado Hills, CA to Parkland, FL the end of August 2015. We received a quote from you as you ...

We just wanted to let you know how appreciative (no, downright elated!) we were that you were able to come through for us in a very stressful move debacle! As you might remember, we were moving from El Dorado Hills, CA to Parkland, FL the end of August 2015. We received a quote from you as you facilitated a smaller move for us in the area 2 years before. You were the higher quote, so we decided to go with a less expensive mover. Big mistake. You truly do get what you pay for. Packers were to arrive on August 27th, no one showed. On August 28th, two movers did appear (we were promised four men) at approx. 2:00 p.m. in the afternoon with a very small truck, with what easily we knew, would be a seven hour move. They were unaware of the packing issue and said they would pack first! Unbelievable - this would have put us at easily the early hours of the next morning to get this done, and the haphazard manner and questionable appearance of these two guys made us feel very uncomfortable about what would happen to our possessions, or if we would ever see them again. I then picked up the phone and called you. The best "move" we ever could have made. A back and forth of a few phone calls, an extension on our lease for a few days and you had totally organized a move for a few days later - first week of September . Two packers arrived the day before, efficient and professional and careful. Four movers arrived the next day. They arrived on time and finished the loading, onto two trucks, I might add, first onto a smaller one, transporting to a larger vehicle one mile away (we were in a tight location for the larger truck). Done seamlessly and professionally, even swept our garages! The driver kept us informed on his progress cross country so that I would be there on time to open our home. He arrived exactly on time and the unloading was quick - and most importantly, nothing was damaged! You also called, during this process on a regular basis to keep us informed along the way. Chris, you saved us during a very stressful situation and did so with great caring and compassion. We will be eternally grateful. If you ever need a reference for cross country moving or any moving at all, please feel free to contact us - we'd be happy to do so!