ACE RELOCATION SYSTEMS, INC.

I've moved numerous times over the last 30 years and had a particularly challenging one last month needing to move an apartment and 3 large storage garages in Arizona (at 2 different facilities at a cumulative weight of over 25k lbs) to California within a short window, during a pandemic, when I ...

I've moved numerous times over the last 30 years and had a particularly challenging one last month needing to move an apartment and 3 large storage garages in Arizona (at 2 different facilities at a cumulative weight of over 25k lbs) to California within a short window, during a pandemic, when I couldn’t be there to provide access for a visual inspection in advance of the move. Nevertheless, Theresa worked with me, selected Eddy as the driver and point person, who worked with Ernesto, Dan, and Caesar and they commuted 2 hours over three days to pack everything and load trucks (needed a small truck for apartment with the need to transfer onto semi), all the while having a backup truck at the ready in case we couldn’t fit everything, but they did, though it required using every square inch of the truck including loading a brass coffee table on the top bunk in the cab (which unconvinced the two-hour commute back). Move in day (again with Eddy and Ernesto, but now with David, Ahmad, and Danny from LA) was a breeze, despite being in an isolated, hilly peninsula with narrow, windy roads. They nailed it, and Eddy is hands down the best and my favorite mover I’ve ever had! They're ethical, honest, transparent, folksy, fun, and protective. Words I’ve never used before when describing a moving company.

Recently, we were transferred by Pulte Homes from Scottsdale, Arizona to Brentwood, California. Our move was scheduled very quickly during the last two weeks of June and, since it was already moving season, it occurred to us that it might be difficult to find a driver. Dawn Jacquay contacted us to ...

Recently, we were transferred by Pulte Homes from Scottsdale, Arizona to Brentwood, California. Our move was scheduled very quickly during the last two weeks of June and, since it was already moving season, it occurred to us that it might be difficult to find a driver. Dawn Jacquay contacted us to discuss moving dates and then worked to see of she could locate a driver for our move. Within 2-3 days of the initial contact, Dawn called us back to tell us she had found a driver who could accommodate our schedule, including working out a way to keep our shipment on the truck until July 8, the earliest we could get into the new house. Dawn was also very help ful and attentive throughout the entire process, calling us often to check on how the packing and loading were going, and again when we arrived in California, to be sure the unloading was going as we expected. Scott Conner arrived on July 1, packing and loading all of our belongings by 5 p.m., July 3. Scott’s experience, attention to detail and strong work ethic were immediately obvious. In addition to packing, his supervision of the team’s packing and handling, as well as making sure to protect the house itself, were thorough and consistent. Unloading in California was no different. Scott did most of the unpacking himself and went above and beyond to be sure things were unpacked or placed as he wanted. Even though he and Andy had to drive back to Southern California that evening, they took the time to make sure we were satisfied. This move was our seventh in 10 years, the fourth using commercial moving companies. Without a doubt, this move was by far the best! The packing was care ful and thorough—nothing was broken (a first!). For future moves, we will not hesitate to call Imlach Movers—you truly are “World Class”—nor will we hesitate to insist that Scott be in charge!