Ace Relocation Systems, Inc. - An Atlas Agent
Average Rating
5/5
To preface this it is important to note that I moved 3 times last year (great year) and I am a Senior Global Manager at Activision Blizzard in Customer Service. I note this because I have had the opportunity to try several different movers and my career has been in Customer Service. I want you to ...
To preface this it is important to note that I moved 3 times last year (great year) and I am a Senior Global Manager at Activision Blizzard in Customer Service. I note this because I have had the opportunity to try several different movers and my career has been in Customer Service. I want you to know (and anyone else you care to copy this to) that this has been the best moving experience I have ever had. To begin, the price was fair. One cannot overstate this, as many companies seem to be very shady in their “estimates.” Secondly, the first and second layer of service from both of you (Eric and Vanessa) was exceptional. Friendly, prompt and I always felt like I knew what exactly was happening. I truly felt like a team was working to make my experience good. And finally (and perhaps most unlike my previous experiences), the driver and movers were amazing! Dorian gave me several calls to make sure I understood what happened next, and then (the best surprise ever) he showed up exactly the time and date he said he would! I’m sure you are aware that most companies hardly ever do this, acting like Cable Companies showing up somewhere in a two day spread. Nope, you guys nailed it! Dorian and his crew were pleasant, fast, and a joy to have here. And call it old fashioned, but they showed up in uniforms, which I felt added to the air of professionalism that this whole experience had. In short guys, I will be recommending your services to any and all of my colleagues going forward. This was a fantastic service and I can’t tell you how much I appreciate it. Send this to your bosses, you deserve a raise!
Read more...Scott from Kyle, TX
We were so pleased with John and his crew that I felt compelled to write this letter. John and his crew conducted our move from Texas to Tennessee. Not only did John make our move smooth and easy, he and his crew were friendly, professional, neat in appearance, and very careful with my life’s ...
We were so pleased with John and his crew that I felt compelled to write this letter. John and his crew conducted our move from Texas to Tennessee. Not only did John make our move smooth and easy, he and his crew were friendly, professional, neat in appearance, and very careful with my life’s possessions. John and his crew worked tirelessly through the large move, without showing fatigue or complaining at all. John stayed until the very end and offered to help move anything else that I needed moved or changed around — which was a lot. John and the crew had such a calm and friendly demeanor, it made the stressful transition go easier. I certainly hope you recognize what a valuable employee John is. Not only will we ask for him in the future, but we have already recommended him to others we know are moving. Thank you for sending him our way.
Read more...Margo & Jeff from San Marcos, TX
WOW! 11/10 experience. I moved from Texas to Chicago on a super tight schedule and Eric and the team at Ace Relocation absolutely crushed it. They were on time, incredibly organized, and efficient from start to finish. All of my items were packed with care. The entire team from the drivers to the ...
WOW! 11/10 experience. I moved from Texas to Chicago on a super tight schedule and Eric and the team at Ace Relocation absolutely crushed it. They were on time, incredibly organized, and efficient from start to finish. All of my items were packed with care. The entire team from the drivers to the packers to the unloaders was incredible. Professional, friendly, and clearly experienced. Eric and his family run an amazing business that made my long distance move completely stress free and honestly enjoyable (which I didn’t think was possible during a move). Communication was clear and consistent the whole way through and everything went smoother than I ever expected. Highly recommend. Eric, you’re a rockstar!
Read more...Kelly from St Charles, IL
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