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Atlas® movers with customer care

Atlas Customer Service 1-800-638-9797

When you go new places® with Atlas, we promise excellent customer service. And we deliver.

Agent Ownership: We Work for You

Atlas is owned by its Agents, the local customer service companies that work directly with you. Customer care is important to them—their livelihoods depend on it. Your Atlas Agent takes a personal interest in your satisfaction—and works hard to earn your business.

Atlas Makes Moving Easier for You.

Atlas movers commit to customer service that makes moving “worry-free,” with tools and information to help you go new places® more easily.

Important Information

As a consumer, you have rights, protections, and responsibilities. Read this information and be prepared to make your best move.

Shipment Tracking

The Atlas Customer Portal is an online tool that helps you manage your move and locate your goods. You can access it on any major browser, on desktop or mobile. Find out more about shipment tracking.

Claiming Loss, Damage or Delay

Atlas works carefully to ensure the safety of your goods and timely delivery is an important part of our customer-service promise to you. In the event you must file a claim for loss, damage or delay, please use one of these forms to let us know.