International > Privacy Policy

Atlas International Privacy Statement

Atlas World Group International, Inc., is committed to the security and the privacy of our clients and protecting the personal information of our customers. This Privacy Policy explains how we collect, use, and safeguard users’ information, as well as how individuals may access or correct their information.

Atlas World Group International, Inc., is a global relocation and logistics service provider that is a wholly owned subsidiary of Atlas World Group, Inc., and a sister corporation of Atlas Van Lines, Inc. We maintain this website to familiarize you with our services and to allow you to request additional information.  We are committed to safeguarding the data of our customers and prospective customers.

This policy describes how we protect your privacy in our handling of personal information we obtain from you via this website or while providing relocation services.

Notice:

We notify customers, clients, and suppliers of our privacy policies and procedures regularly; this privacy policy is available on www.atlasvanlines.com/international/privacy-policy.

Privacy Shield:

Atlas World Group International, Inc. and its parent company, Atlas World Group, Inc., participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework.  We are committed to subjecting all personal data received from European Union (EU) member countries and Switzerland, respectively, in reliance on each Privacy Shield Framework, to the Framework’s applicable Principles.  To learn more about the Privacy Shield Frameworks, and to view our certification, visit the U.S. Department of Commerce’s Privacy Shield List at https://www.privacyshield.gov

Atlas World Group International, Inc. is responsible for the processing of personal data it receives, under each Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf.  Atlas World Group International, Inc. complies with the Privacy Shield Principles for all onward transfers of personal data from the EU and Switzerland, including the onward transfer liability provisions.

With respect to personal data received or transferred pursuant to the Privacy Shield Frameworks, Atlas World Group International, Inc. is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. 

If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request

Under certain conditions, more fully described on the Privacy Shield website at https://www.privacyshield.gov/article?id=How-to-Submit-a-Complaint, you may be entitled to invoke binding arbitration when other dispute resolution procedures have been exhausted.

Information We Collect

We collect, use, and share information needed to conduct our business of providing moving and storage services to our customers.

The types of information we may collect depends on the service provided, but may include information obtained from you, your employer, or elsewhere including:
 

  • Information you provide to us, such as your shipper's address, telephone number, email address, zip code, country (all at origin and destination), SSN, and passport number
  • Information about an impending relocation may be collected via a site survey or over the telephone by one of our move coordinators, or from a relocation company or corporate relocation department, or directly from the shipper.
  • Information may also be obtained from a customer's transactions or experiences with us; such as your payment history and claims records.


We also collect personal information with your consent via this website and/or secure mail/email communication. This information may include your name, mailing address, telephone number, e-mail address, or other information about your needs as a customer that identifies you personally. This site does not require credit information or credit card numbers.  

We may also receive personal information from suppliers who provide services to you or your dependents. The types of personal information we receive from third parties may include the address where services provided and contact phone number, which are provided to verify location of services and appropriate contact data.

All such information will be treated in accordance with this privacy policy.

We may use this information to:
 

  • Verify vendor billing accuracy
  • Verify accuracy of contact data
 

Tracking Technologies:

To monitor the effectiveness of our website and improve its usefulness, we may collect certain information from users' connections including the number of visitors, the times of visits, the types of browsers and operating systems being used, and from which servers the connections originated, pages visited, country and language used.

As is true of most websites, we gather certain information automatically. This information may include Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream data to analyze trends in the aggregate and administer the site.

We and our partners use cookies or similar technologies to analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base as a whole. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our website or service.

We partner with a third party to display advertising on our website or to manage our advertising on other sites. Our third party partner may use cookies or similar technologies in order to provide you advertising based upon your browsing activities and interests. If you wish to opt out of interest-based advertising, click here or if located in the European Union click here. Please note you will continue to receive generic ads.

Disclosure to third parties:

We take our responsibilities regarding your privacy seriously. Your personal information will only be used for the intended purpose. We will not sell, rent, lease, share or otherwise redistribute the information we receive from you with anyone outside Atlas World Group International or Atlas World Group, its subsidiaries or their agents, or other third party service providers acting on our behalf. We require these suppliers to protect the confidentiality of your personal information and to limit their use of such information to delivery of the requested services.

We may also be required to disclose your personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

We may also disclose your personal information as required by law, such as to comply with a subpoena or other legal process, when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request. If we are involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website, of any change in ownership, uses of your personal information, and choices you may have regarding your personal information.

Data Protection:

We have implemented and maintain all appropriate technical, administrative, and organizational measures required to ensure a level of confidentiality and security appropriate to the risks represented by holding and processing your data, to prevent unlawful or unauthorized processing or access, and to prevent accidental loss, disclosure, destruction of, or damage to the data.

Choice and Consent:

Using this website or providing personal information for relocation services confirms your consent and agreement to the terms of this privacy policy.  If you disagree to the terms of this policy, please do not use this website or provide personal information.

Right of Access & Claims:

Upon request we will provide you with information about whether we hold any of your personal information. You may access, correct, or request deletion of your personal information by contacting us. You may contact us to review or update information we have collected about you or in the event of any claims or disputes relating to information collected. Please contact our Privacy Officer at 206-526-1730. We will respond to your request within a reasonable timeframe.

Use, Retention, Disposal:

We limit the use of personal information to the purposes identified in this privacy notice and for which the individual has provided implicit or explicit consent. Data is retained as long as necessary to provide services, per contractual agreements and to meet legal or regulatory requirements.

Amendments to Privacy Policy:

Our privacy policy is found on our website at www.atlasvanlines.com/international/privacy-policy. This privacy policy is subject to periodic review and revision.  Your continued use of the site serves as implied consent to the revisions.  If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices. If you have questions about this privacy policy, please contact our Privacy Officer at 206-526-1730.

Responsibility:

Information on this website is the property of Atlas World Group International, Inc., and Atlas World Group, Inc., who are solely responsible for its content and retain exclusive rights to the dissemination and distribution of this information as well as add, modify, or remove content at any time. We are not responsible for the content or privacy practices of other websites to which we provide links.

Documentation

Anti-Bribery & FCPA Policy
Atlas Data Protection
Corporate Compliance Manual
Environmental Policy

Date of Last Change

This privacy policy is subject to review and change. It was last modified on December 20, 2018.

Contact Us

For questions about our privacy practices, please contact us at:

Atlas World Group International, Inc.
9750 3rd Ave. NE, Suite 200
Seattle, WA 98115
Privacy@atlasintl.com
 

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