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RELOCATION SERVICES TECHNOLOGY

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You know that good decisions depend on good information. Atlas makes it easy for you to obtain information by providing user-friendly applications for corporate relocation. And we support our technology with nonstop development. Even InformationWeek applauds our innovations in the use of technology.

CONTACT ATLAS CORPORATION RELOCATION:

As a customer of Atlas Van Lines, you get access to myatlasvanlines.com. It provides a view of Atlas Dispatch and connects you to customer service, claims resolution, and special offers from Atlas partners.

When you engage Atlas subsidiary Avail for move management services, you get access to Avail’s proprietary Order Management (OM) tool. You can initiate orders, generate custom reports, specify and subscribe to automatic updates, and see the progress of your moves in real time.

HOUSEHOLD GOODS ESTIMATING AND INVENTORY TRACKING

AtlasNet Survey. is a mobile software application that enhances the speed and accuracy of estimating. When the Atlas representative conducts the in-home survey, your transferee receives a professional document (digital or hard copy) showing the services and cost. This information goes into the Atlas system in real time, available for reference throughout the move.

PVO Inventory. The Atlas Professional Van Operator uses this app to create an inventory of goods as they are loaded for transport. A wireless barcode scanner simplifies data entry, and the operator adds descriptions and/or photos as needed to document the condition of items. The electronic inventory is also used at delivery to reconcile receipt of items as they are unloaded.

Online Claims. Filing a claim with Atlas is pain-free. Use our online form and receive instant confirmation via email. The average time for settlement is 14 days.

PAPERLESS EFFICIENCY ACROSS SYSTEMS

For uninterrupted workflow and an end to clutter, Atlas has made paperless information a priority. Our secure systems employ user-friendly tools for: digital proposals and contracts; imaging, storing and retrieving records; and processing invoices and payments. Paperless efficiency also supports our company’s commitment to sustainability.

EDI SECURITY

Atlas offers you peace of mind for the transmittal of information with EDI capabilities. We employ E-Com Systems for Internet VAN (Value Added Network) to reduce transmission costs.

Supported EDI Transaction Sets (ANSI X12)
Send:
210 (Transportation Invoice)
859 (Transportation Invoice)
823 (Lockbox)

Receive:
820 (Remittance Advisement)
823 (Lockbox)
997 (Functional Acknowledgement)

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ProMover® Certified

All Atlas Agents are ProMover Certified, the highest designation from the American Moving & Storage Assocation.

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Better Business Bureau A+ Ranking

Atlas World Group, Inc. (parent company of Atlas Van Lines) is awarded the Better Business Bureau A+ Ranking, the highest ranking. Among other criteria, it reflects our time in the business and transparent business practices.

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Award Winning Agents

Atlas adheres to formal, measurable standards for quality. Our Agencies are accountable with regular inspections and evaluations. Customer feedback is also essential for our efforts to improve service on every move.