If Quality Is Currency, Atlas Is On The Gold Standard.
Every Atlas Agent Is A ProMover. Certification by AMSA attests to quality and ethical business practices.
CSA Communications. Atlas aggressively supports compliance with a comprehensive communications plan to educate, track, and continuously raise performance.
Quality Culture. Aqua: Achieving Quality, Unifying Atlas. By continuously reviewing best practices, we are focused on maximizing efficiencies and increasing overall customer satisfaction.
The Atlas "World Class Commitment."
Atlas agents share a dedication to the high service levels you and your customers expect. All agents undergo quarterly evaluations in 12 key areas of performance. We recognize the top performers with quality awards, including:
- World Class Commitment Award. Highest performers in 12 key areas (35 awards in 2013).
- Hauling Excellence Award. Volume producers with operations excellence and high customer ratings (47 awards in 2013).
- Superior Packing Award. Claims ratios below 1% (130 awards in 2013).
- STG Quality Award. Top providers of specialized transportation services (7 awards in 2013).
- Milton M. Hill Quality Award. Atlas' highest honor for top-performing agents (42 awards in 2013).