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Moving Company Reviews for Atlas Van Lines

Real Moving Reviews from Real Customers

Customers consistently rank our moving services highly. These reviews, written by real Atlas customers, tell the story of what customers like best about Atlas services and what could be better, which we work to improve every day. Read the reviews to learn what you can expect when you go new places® with Atlas.

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Average Atlas Rating:

Good Morning Ladies,

Looking back on my Monday’s delivery last week, I feel it is important to convey “how very pleased” I am to have chosen you folks at Atlas.

Waylon showed up exactly at committed to for time. He arrived at: 8:00 a.m., was courteous, polite and most important “on his game”.

He and his assistant loaded, carried and set up all of my belonging as committed to by Atlas.

I can tell you that I will use you folks again. A special “shout out” to you Stephanie for putting everything into motion and I MEAN QUICKLY, knowing my situation with the other movers. You gave me a true peace of mind regarding my deceased husband’s personal things and what they meant to me and NOW I HAVE THEM. You were quick to react and move the process forward. I knew after speaking with you I was in good hands.

Thanks to both of you. I would love to participate in a survey if Atlas offers one. Recognition and a well deserve recommendation is in order.

Have a super week and appreciate everyone’s help so much.

Dear Randy,

Your company just moved us from Houston to North Carolina. I have moved many times even overseas and back but I have never had as good an experience. Lisa Arnold was amazing. She stayed on top of everything and was always available. She made sure a special piece was located and put on the shipment. She really cared about my concerns and addressed them. This was the most stress free and pleasant move ever.

Your driver, Steven Duriseau and Kristie, were very professional, on time, kept in touch and went the extra mile. Nothing was broken or damaged

Thank you for running such an exemplary operation.

Just a quick note to thank you for a seamless move out. This is my family's fourth relocation with Lockheed Martin, and by far this pack / move was our best experience. Your team's professionalism and attention to detail was second to none. I would highly recommend Golden Van Lines to anyone. Thanks again and best of luck to you and your company.

Good morning Mark - I'm still unpacking boxes and getting settled but wanted to take a moment to let you know that your crew - Jason, Elgin, Anthony and Clint made this experience, which can be seriously stressful, more bearable with their professionalism in executing their jobs. I especially want to thank you for fulfilling my request of having Clint supervise my move as he is obviously an expert as a professional mover and it was my pleasure to work with him. I will certainly recommend Macy Movers to anyone - thank you again.

Good Evening,

I was so impressed Robert Bjerk who led our most recent move to Boston, MA.. Mr. Bjerk was so incredibly personable and professional, it was an absolute pleasure working with him. We were raving for days on how well he packed everything, his work ethic, and great attitude. He really went above and beyond our expectations.

I am writing to thank you and Atlas Van Lines for doing a great job. I've been fortunate to have employers handle my family's relocation's. So when my wife and I, as retirees, decided to relocate from Albuquerque, NM to Solvang, CA earlier this year, we were very apprehensive about the moving process.

But our New Mexico real estate agent worked with Keller-Williams, and she told us not to worry. Her firm had a special relationship with Atlas. She asked me to call John, you local Atlas agent, and he would take care of things. He did indeed. He and his staff were a pleasure to work with, and they could not have done a better job.

John came out to meet with us right away. He explained your moving process, went over the key documents and gave us the appropriate Keller-Williams moving rates. We were able to quickly schedule the packers, establish a move-out date and a target Solvang move in date. And after we moved out, when an unexpected wrinkle in our Albuquerque house purchasers' financing delayed out house sale and out Solvang house purchase, John was a life saver in getting our move-in adjusted to work for us.

We also had wonderful packers and an excellent driver, Enesi. And we had only very minor moving damage, which your folks arranged to have corrected by experts.

Our move with Atlas could not have gone better, and your prices were very fair and competitive. In fact, your move was better, and at least as easy, as any of my corporate relocation's.

Many thanks to you and your team for making interstate moving so easy and for doing it so well.

We are alive & well in Staunton thanks to the wonderful crew at City Transfer, Your help from day one is greatly appreciated and your estimate was even a little high-way to go. Everything went as smooth as silk. Special thanks to Herb & Mike-they did a fantastic job. Hold on to them. They are great. We are now engaged in the big scavenger hunt finding those things we packed & finding a place to put them. Maybe by Thanksgiving we will know where to find things. We want to thank everyone at City Transfer who was involved with our move. Instead of a traumatic experience we had a great journey. Will give you the highest rating allowed and gladly recommend you to anyone.

Thank you very much for your Team's thoroughly outstanding service throughout our recent move. Nancy and I truly appreciate how responsive you and the rest of your team were, whether in the middle of the workday or on the weekends. Everyone we interacted with displayed the highest level of customer care and made the entire experience as stress-free as it could have been. I am especially grateful for your flexibility with our fluid situation in Toronto and how accommodating you were. I can honestly say this was the best move team I have worked with in 33 years and over 20 moves. Thank you for making it one of our positive memories. Please share Nancy's and my gratitude with Brenda, Stash, and all the other members of your team that made it happen.

Dear Mary Anne, Judy, and the entire Weleski Team,

We would like to acknowledge the excellent service you provided for our son, Michael.

Those of you who were working with us on the front end of this move would readily admit that is was complicated, with such things as unknown destination, changing destination, difficult time frame for packing and delivery, and a very small window of time for preparation. All the details were always handled with the utmost professionalism, and also with kindness and a great amount of patience.

The delivery date worked out beautifully, and we would like to thank everyone for helping to make it happen that way! It made a world of difference to us!

The movers, Todd and Dave, were on time, courteous and very helpful. Post-delivery, we thought we had lost a very important item of significant emotional value. We were able to contact Todd through the Saturday answering service, and he assured us that he would go through any packing materials to look for it. It was, in the end, not necessary for him to do so, as we discovered the item carefully packed in some clothing. We do want you to know how much we appreciated his personal service! It was obvious that he cared.

Mary Anne and Judy were excellent and consistently patient and thoughtful with every request and all the attendant changes that arose. They certainly deserve recognition for their excellent service! They must be very valuable to your company!

Please know that we were very happy with every aspect of an experience we had no real prior knowledge of, and would use your company in the future without hesitation.

Many, many thanks for all you did!

Moving, under any circumstances, is never without upheaval and stress. However the folks at Powell & Atlas made this the most easy and pleasant move as was possible. Just cannot tell you how really fine Warren and his crew of Bill & Joe made this experience for us! There was nothing that they did or we asked for that they did not go above and beyond expectation. Our only wish is that our new home would have been in a state of readiness that would permitted us to have them unpack for us also. These fellows packed and transported our "stuff" in a most capable and professional manner. We are pleased beyond words with the service and people rendered in every contact. We hope not to move again....but if we do, Powell & Atlas will do the job and we'll tell everyone of our satisfaction.

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ProMover® Certified

All Atlas Agents are ProMover Certified, the highest designation from the American Moving & Storage Assocation.

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Better Business Bureau A+ Ranking

Atlas World Group, Inc. (parent company of Atlas Van Lines) is awarded the Better Business Bureau A+ Ranking, the highest ranking. Among other criteria, it reflects our time in the business and transparent business practices.

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Award Winning Agents

Atlas adheres to formal, measurable standards for quality. Our Agencies are accountable with regular inspections and evaluations. Customer feedback is also essential for our efforts to improve service on every move.