Nearly six out of ten companies outsourced relocation services in 2013, similar to 2012 and well below the peak of 2011. Overall, outsourcing falls in the historical mid-range. A slight decline from 2012 owes itself to a near-historic low among small firms with only slight upticks by large and mid-size firms. The vast majorities of large and mid-size firms practice outsourcing and typically require a greater variety of services than do small firms.
Interestingly, far more firms outsourced internationally last year than did overall (72% vs. 59%). Nearly three-fourths outsourced relocation, up slightly from 2012 (67%) and similar to the historic high (77%) in 2011. Overall, outsourcing falls in the high range historically. It reflects heavy international outsourcing by vast majorities of mid-size and large firms, which typically access a greater variety of services than do small firms.
Among companies that outsourced relocation services domestically, the percentage that also outsourced internationally surpassed the historic high (89% vs. 88%). Large firms remain more likely to outsource internationally than mid-size firms. However, both groups show similar propensities to outsource across individual categories.