EVANSVILLE, Ind. — Avail Resource Management and Atlas Van Lines were recently honored for outstanding performance by Cartus at its 2008 Global Network Conference, "Leading the Way," held October 27-28 in Washington, D.C. Cartus Global Network is Cartus' industry-leading worldwide service provider network. Each year, Cartus recognizes the companies and individuals in the Network who have provided extraordinary service to its international customers and clients.
Accel, Atlas Van Lines' premium household goods shipment option, and Avail Resource Management were awarded the Global Network Commitment to Excellence Gold Award for exceptional service results. This award is presented to Global Network service providers who demonstrate excellent knowledge, principles, trust and service, as selected by Cartus Supply Chain Management.
Accel also was named winner of the Global Network Voice of Customer Award. This award recognizes International and U.S. Domestic Moving Services and Destination Services providers who consistently demonstrate the highest service performance to client-specific transferring employees.
"Service providers such as Avail and Atlas Van Lines routinely go above and beyond for our clients and our company, while at the same time demonstrating unparalleled dedication and performance," said Traci Morris, senior vice president of supply chain management of Cartus. "As a vital extension of the Cartus team, our Global Network providers help minimize the stress that our clients and their employees face when they are dealing with important life decisions such as relocating. This award acknowledges the superior quality and professionalism that we have come to value from our service providers."
Avail Resource Management offers start-to-finish household relocation services – from the initiation of the order to post-move analysis. Throughout the move, the company also offers shipping coordination, communication of delivery dates, scheduling issues and Web-based tracking and support functions such as pricing analysis, contract negotiation, and the development and administration of proposal and bid processes. From a customer-focused call center to complete move management solutions, Avail manages resources to maximize the value and efficiency of the physical relocation.
Created to expedite small- to medium-size shipments of less than 5,000 pounds, Accel uses a specially designed shipping container with a 270-cubic-foot capacity. Each molded polymer container can handle approximately 1,400 pounds and is sized to accommodate most household furnishings. Using the Accel program, delivery time from Los Angeles to New York City is slashed by as much as 12 days. Containers used for the Accel program also include GPS tracking.
"Being invited to join Cartus' Global Network is an honor because the program's criteria and performance standards are so stringent," said Greg Hoover, Atlas World Group president and COO. "We fully endorse Cartus' dedication to providing high-quality service and are grateful to have received this prestigious designation, which further enhances our commitment to world-class service."
Cartus is the premier provider of global employee relocation and workforce development solutions serving the corporate, government, and affinity markets. Through its industry-leading mobility management outsourcing, consulting, and intercultural and language training, Cartus helps the mobile workforces of organizations of all sizes achieve success worldwide. With more than 50 years of experience, Cartus helps clients achieve cost reductions and enhance service performance to accomplish their organizational objectives. Cartus has been recognized globally for its premier service including the 2007 Relocation Provider of the Year by the Human Resources Outsourcing Association and named to the Global Outsourcing 100 List of Best Outsourcing Providers by the International Association of Outsourcing Professionals. Cartus is part of Realogy Corporation, a global provider of real estate and relocation services. Visit www.cartus.com and www.realogy.com for more information.
About Avail Resource Management
Avail Resource Management is a subsidiary of Atlas World Group, an Evansville, Ind.-based company that provides relocation solutions for its customers all over the world through a comprehensive network of subsidiaries. Avail was founded in 2003 to enhance the success of corporate and self-relocating customers. Avail provides cost-effective solutions that create efficiency, add value and improve profitability.
About Atlas Van Lines
Atlas Van Lines is the largest subsidiary of Atlas World Group, an Evansville, Ind.-based company that posted record revenues of $943 million in 2007. Atlas World Group companies employ more than 700 people throughout North America. More than 500 Atlas interstate agents in the United States and Canada specialize in corporate employee relocation and in the transportation of high-value items such as electronics, fine art and new fixtures and furniture. Visit www.atlasworldgroup.com for more information on the company and Atlas agents.