EVANSVILLE, IN — Forty-six Atlas agencies are to be awarded the 2003 Milton M. Hill Quality Award, one of the industry's most distinguished performance awards at the company's upcoming national convention. Milt Hill Award winners achieve the company's most challenging standards in the categories of hauling excellence, quality performance, and warehouse/facility operations. The awards will be presented on November 19 at the Gaylord Palms Resort & Convention Center in Orlando, Florida.
Customer feedback plays a key role in many of the criteria in the Milt Hill Quality program, and agents must receive Atlas' Hauling Excellence and World Class Commitment awards in order to be eligible for the Milt Hill Award. The World Class Commitment Award is based on 12 strict service criteria that reflect customer service such as estimating accuracy, customer satisfaction, and claims experience.
The number of Milt Hill winners this year — 46 — is up from 32 winners last year, and 19 the year before. The growing number of Milt Hill winners is significant because the standards for winning this award have been raised regularly.
"Performance excellence is stressed very highly across the board at Atlas, and every year a large percentage of our agents earn recognition for quality achievements and hauling excellence," states Dave Daniels, Atlas director of quality development. "Attaining honors in all three of the categories outlined in the Milt Hill program represents the pinnacle of Atlas success. Agents who earn the Milt Hill Quality Award stand as the most exceptional examples of performance and customer service in this industry."
Winners of the 2003 Milt Hill Quality Award are:
ABC Moving & Storage Company, Inc., Lee's Summit, MO
Ace Relocation Systems, Inc., Jessup, MD
Ace Relocation Systems, Inc., Kent, WA
Ace Relocation Systems, Inc., San Diego, CA
Ace Relocation Systems, Inc., San Jose, CA
Ace Relocation Systems, Inc., Signal Hill, CA
Ace World Wide Moving & Storage, Huntington Beach, CA
Ace World Wide Moving & Storage, Roseville, MN
Ace World-Wide Moving & Storage Co., Inc., Cudahy, WI
Ace World-Wide Moving & Storage Co., Fallsington, PA
Action Moving Services, Inc., Burnsville, MN
Alexander's Mobility Services, Baltimore, MD
Alexander's Mobility Services, Bloomington, MN
Alexander's Mobility Services, Garland, TX
Alexander's Mobility Services, Hayward, CA
Alexander's Mobility Services, Nashville, TN
Alexander's Mobility Services, Portland, OR
Alexander's Mobility Services, San Diego, CA
Alexander's Mobility Services, Tustin, CA
Atlantic Relocation Systems, Houston, TX
Broadway Moving & Storage Company, Denver, CO
City Transfer & Storage Company, High Point, NC
Collins Brothers Moving Corporation, Larchmont, NY
Crofutt & Smith Moving & Storage, Landing, NJ
Deerfield Moving & Storage of Arizona, Inc., Phoenix, AZ
DMS Moving Systems, Inc., Canton, MI
Golden Van Lines, Inc., Longmont, CO
Home Moving & Storage Co., Inc., Columbus, OH
Imlach & Collins Brothers, LLC, Irving, TX
Imlach Movers, Inc., Trenton, MI
Imlach Movers of Ft. Wayne, LLC, Fort Wayne, IN
Mabey's Moving & Storage, Inc., Rensselaer, NY
McCormack-Payton Storage and Moving Company, Inc., Grandview, MO
Mitchell Moving & Storage Company, Seattle, WA
Nelson Westerberg of Georgia, Inc., Mableton, GA
Nelson Westerberg of Illinois, Inc., Elk Grove Village, IL
Nelson Westerberg of New Jersey, Inc., Somerville, NJ
Paxton Van Lines, Inc., Springfield, VA
Paxton Van Lines of North Carolina, Inc., Charlotte, NC
Powell Relocation Group, Grand Rapids, MI
Reads Moving Systems, Inc., Hatboro, PA
Stonehocker Moving & Storage, Inc., Davenport, IA
Wagoner Moving Systems, Inc., North Canton, OH
Walker Transfer, Inc., Kenova, WV
Weleski Transfer, Inc., Tarentum, PA
Weleski Transfer of Johnstown, Inc., Johnstown, PA
The Milton M. Hill Quality Award was established in 1996 in honor of the late Milt Hill of Alexander's Mobility Services, an agent of Atlas. Hill, a member of the Atlas Board of Directors, was the driving force behind a corporate quality program called the "Atlas World Class Commitment."
"We're extremely pleased at the growing number of Atlas agents who are earning the Milt Hill Quality Award, and we're very proud of their efforts," states Jim Stamm, President and COO, Atlas Van Lines. "Atlas has been raising the bar on quality performance for a lot of years, and programs like this one continue to elevate standards in this industry."
Headquartered in Evansville, Indiana, Atlas (www.atlasworldgroup.com) is an international leader in the movement of household goods and special products with more than 600 agents in the United States and Canada. Atlas specializes in corporate employee relocation and in the carrier transport of high-value items such as electronics, fine arts, and new fixtures and furniture.