The 29th Atlas Van Lines Survey of Corporate Relocation Policies

May 28, 1996

This information is based upon the findings of Atlas Van Lines' 29th Annual Survey of Corporate Relocation Policies, conducted in February and March 1996 with 196 companies participating. Unless otherwise noted, all data is in reference to domestic relocations occurring in 1995.

Overall, companies are doing a better job of working with their relocating employees. In-house pre-move counseling has nearly tripled in three years' time, while all such efforts have been improved upon since the previous year.

For the third year now, family ties are again the most common reasons given for turning down a relocation. Before family ties became the most cited reason in 1993, spousal employment and cost of living concerns were -- for a number of years -- the number one and two objections to relocation.

Corporate expenditures for trailing spouse assistance have grown in the last three years from an average annual of $12,682 t o last year's $52,166. And although 72 percent of the respondents still do not offer this type of assistance, the companies that presently include trailing spouse assistance in their relocation policies are most likely to either find employment for the spouse outside the company, or pay a job finders fee to do so (see B-14).

The overall reduction in total average moving costs, from $36,978 in 1994 to $33,227 in 1995, was due to a sharp decrease in real estate services such as home marketing, home search and house-hunting trips (see B-21).

* Electronic data interchange (EDI) is now in use at 23 percent of the companies relocating employees internationally (D-7), up from 14 percent in 1994, and 9 percent in 1993.

* In a new question (B-10), 12 percent of the respondents are already using the internet for relocation-related matters.

* Fifteen percent of the companies surveyed do not allow the hiring of employee spouses (A-32).

* Full reimbursement for moving expenses of transferees is policy at 63 percent of the companies (B-6) -- which is down from 70 percent in 1994. As for new hires, 42 percent (B-7) -- down from 43 percent in 1994.

* Ninety-six percent of the companies rated their van line service as better than or equal to that received in 1994 (C-11).

* Unmarried partners of transferred employees are offered the same employment assistance as trailing spouses at 19 percent of the responding companies (B-15).

* Declining the opportunity to relocate does not hinder an employee's career at 71 percent of the companies (B-34), up from 60 percent in 1994.

* Terms of carrier evaluations were ranked -- from most important to least important -- as: service, employee feedback, price, on-time delivery, claims processing, and extra services (C-9).

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