Your one-stop moving command center.
The Atlas Customer Portal is a direct connection between you, your local Atlas mover, and Atlas® Van Lines.
What is the Atlas® Customer Portal?
The Atlas® Customer Portal is an application you can use to manage your full-service move with Atlas, from home or on the go. No customer service phone call is needed. Just visit portal.atlasvanlines.com from your desktop, or access it anywhere from your mobile device.
Visit the Customer Portal whenever you need to:
- Make changes to your profile.
- Meet your Professional Van Operator (PVO).
- Track your order and moving date.
- Make a payment.
- Find copies of your moving documents.
- File a claim.
- Receive email/ text notifications.
CREATE AN ACCOUNT
YOUR PROFESSIONAL VAN OPERATOR (PVO)
Curious about who will be transporting your belongings to your new home? When available, you can view your PVO’s profile in the Customer Portal before you meet them.
ORDER TRACKING
Track your local, intrastate, or interstate shipment online to see the status of your order and your approximate delivery date. Questions about your order? Easily contact customer service by phone or email directly from the Customer Portal.
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ACCESS MOVING DOCUMENTS
Lose track of your moving documents? Just download a copy from the Customer Portal. Access and print your Bill of Lading, Descriptive Inventory, Residence Inspection form, and more.
FILING A CLAIM
Unfortunately, items getting lost or damaged and moves being delayed happens, but the Customer Portal makes it simple to file a claim with Atlas. Through the portal, you can see the real-time status of your claim, contact your assigned representative, and recieve your payment electronically.
CUSTOMER PORTAL FOR CORPORATE CLIENTS
An online application built for employers to easily review company relocation data anywhere, anytime. Use the portal to create a budgetary estimate, as well as custom dashboards with charts and summaries to help analyze performance. This self-navigating tool saves time while allowing corporate clients complete access to relocation information.Create dashboards to compare year-to-date or rolling months data for:
- Performance: Self-haul Results
- Performance: On-time Pickup/Delivery Results
- Weight/Miles/Revenue Summary
- Interstate Traffic Lanes
- Shipment Summary