Moving Company Reviews From Atlas Customers

Home Moving from Atlas Van Lines

What Do Customers Say About Moving With Atlas?

We're proud that our customers consistently rank us high in their reviews. We strive to earn a "best movers" rating from everyone we serve. When you choose Atlas as your mover, we do all we can to make your transition easy for you. We want to earn the privilege to serve you again.

"Best Move Ever"

review from: Dr. John B. - Orlando, FL - 11/1/2012
Moving Company: Ace Relocation Systems, Inc (8) & (15)

I have never seen two people do such a remarkable job under such demanding conditions. ...more

My wife and I moved from VA to FL. During the past 50 years we have moved numerous times throughout the U.S. and around the world. We were apprehensive when we had to choose a moving company to relocate back to Newport News four months later due to serious health issues. However, after selecting Atlas/Ace Relocation Systems to do our move, we were pleasantly surprised. Our Relocation Consultant, Candace Kidd, was outstanding in every respect. She did a professional, thorough, competent job in discharging her various responsibilities. It was in large measure the demeanor Ms. Kidd exhibited (honesty, enthusiasm an sincerity) that prompted us to opt for Atlas Van Lines.

On the scheduled date for packing, Scott Marconi, Driver/Supervisor, arrived on time with three colleagues. They were very courteous and friendly; and they did an exceptional job in packing and loading our household goods, making accommodations as requested or as necessary. The handling of our household goods in Newport News was even more impressive. A member of Mr. Marconi's crew had become ill, and the delivery, unloading and placement of our belongings had to be accomplished by Mr. Marconi and one other person. Although having to work into the hours of darkness, Mr. Marconi and his colleague did not become frustrated but retained their sense of humor; and they continued to work diligently, efficiently, and expertly with few breaks. I have never seen two people do such a remarkable job under such demanding conditions. Mr. Marconi and his colleagues are professional, competent, hard-working, no-nonsense relocation employees. The wit and keen sense of humor they continually displayed are valuable assets. Both men are superior representatives of Ace Relocation Systems and Atlas Van Lines. This was easily the best move we ever experienced.

My wife and I would not hesitate to use Ace Relocation Systems/Atlas again in the future, nor would we hesitate to recommend them to relatives, friends, and acquaintances.

"100% Customer Satisfaction"

review from: Claudia and Ed V. - Springfield , VA - 11/1/2012
Moving Company: Paxton Van Lines, Inc

They were always on time and over delivered on our expectations and timeline. This team worked flawlessly to meet our deadlines. ...more

My wife and I used Paxton to move from Bethesda, MD to Charleston, SC in late March and early April. Our move could not have gone better — it was seamless and professional from day one. Customer feedback is important and we want your company to know about the professionals within your organization we came to know.

First there is Mel Smith. Mel kicked off the process by coming to our condo in Bethesda and pricing the job. You are lucky to have someone like Mel presenting the face of your company as a first impression. Integrity and professional are the terms that come to mind with that first impression. We later learned that Mel's estimate was within 100 lbs. for a six ton move. Please pass on to Mel our sincere thanks and 100 percent customer satisfaction.

The complete customer satisfaction rating continues with Terry Poorbaugh who handled the scheduling and paperwork part of the move through the actual movers — Chuck Racine and his two helpers. They were always on time and over delivered on our expectations and timeline. This team worked flawlessly to meet our deadlines. We will most likely have to move again in the next two years, and you will have a repeat customer with us. It goes without saying that we will continue to speak the praises of Paxton whenever we get the opportunity to do so.

Again, we can't express how satisfied we were with the moving experience and the professionalism of the staff. Please pass on our compliments to the above individuals and our endorsement for your company

"Seamless and Stress Free"

review from: Jon B. - Antioch, TN - 11/1/2012
Moving Company: Apex & Robert E. Lee Moving & Storage (278)

Your packers, your driver (Larry Wilson) and your loaders/unloaders were extremely polite, courteous, considerate and in general, just very nice and extremely professional. ...more

I just wanted to express my sincere appreciation for the job you and your team did on Jill's move. With the emotions of moving away from Franklin and starting a new life in Arkansas following her husband's death, your attention to making her move seamless and as stress free as moving can be made all the difference. She has stated over and over during the past few weeks that she could not believe how nice and easy the move had gone and how you had personally gone out of your way to ensure it all went smoothly. Your packers, your driver (Larry Wilson) and your loaders/unloaders were extremely polite, courteous, considerate and in general, just very nice and extremely professional.

Thank you very much for your personal attention to her move. Your level of professionalism and caring for her situation throughout the move was just unbelievable. We so appreciate you being willing to work with her on logistics, timing, pricing, flexibility on which pieces of furniture and household goods were moved. Overall, I just cannot believe how smoothly the move went and I do believe that it was directly related to how you and Christine handled it all. Just unbelievable.

Thank you again. I enjoyed getting to know you through the transaction and I would highly recommend you to anyone on a move/relocation. Please feel free to use me as a reference and I am more than happy to talk with folks on your behalf regarding relocation services...etc. I look forward to maybe meeting you in person at some point in the future.

"Above and Beyond"

review from: Janet H. - Longmont, CO - 11/1/2012
Moving Company: Golden Van Lines Inc. (991)

Bill and his crew were extremely conscientious in their work and continually checked with me to see if I was satisfied with the progression of the move…They definitely went “above and beyond” ...more

Mike, as you may remember, in mid-April, my husband, Brad, and I were relocated with Tri-State, through your company, from Gillette, WY to Westminster, CO. I wanted to take a moment to commend your staff on the quality of their work throughout the move. Bill and his crew were extremely conscientious in their work and continually checked with me to see if I was satisfied with the progression of the move. Having never been moved professionally before, I was a bit apprehensive about the whole process and more than a little bit concerned about the safety of some of our items. Bill assured me they would do their very best to see that all items arrived safely in Colorado. While we still have not unpacked everything, we have yet to find any breakage, so we are optimistic that will be the case with all of our belongings. I can see, as professional movers, these gentlemen have unique sets of skills and they need to be congratulated on a “job well done.”

Furthermore, I would like to mention Ken and Jeremy from SMS. These gentlemen worked diligently to see to it that all of the taxidermy, artwork, pool table, etc., all made it safely to our new home. Their job was no small task, either, since they had to create several crates for the animals and artwork, tear down and put together a pool table, etc. They definitely went “above and beyond” to see to it that everything was packed safely and securely. In addition, they were extremely pleasant when asked to help out wherever and whenever they were needed. It was indeed a pleasure to work with them.

Lastly, I would like to express my sincere appreciation for the coordinated effort from both crews for executing a safe and successful move for the safe. My utmost concern was for their safety and I could see, after they began to relocate it, that these crews were definitely the “ones for the job!” Thank you for providing quality and caring professionals for our move, who managed to make a large undertaking, not only successful, but as pleasant as possible. Since both you and Mr. Rey (SMS) made the effort to come to our home on moving day, it is evident to me that you both take an active interest in not only the job to be done, but in those who are on the “front lines.”

Thank you again.

"Smooth and Inspiring Move"

review from: Peter K. - Canton , MI - 11/1/2012
Moving Company: DMS Moving Systems, Inc. (800)

The communication was flawless from Dan's first call and text to me, this communication put us at ease while not being at home to oversee the move. ...more

I wanted to tell you about an amazing experience I had using your company to move us from California to Indiana. I have heard the horror stories about things going wrong, showing up late and broken stuff when people move long distances. We did NOT have these issues but actually had a very smooth and inspiring move provided by your company and Dan Snyder, our driver. The communication was flawless from Dan's first call and text to me. Our whole family was on vacation when the move started and this communication put us at ease while not being at home to oversee the move. We came home and found that they had picked up everything we had asked and left what we had asked them to leave. The place was in good order and with a little clean up, we were ready to sell the house. The professionalism on how we were treated both by your staff and also Dan and his crew (James and John), was impressive. As a matter of fact I will try to replicate this work quality myself. I was treated with respect and with integrity. The unpacking in Indiana was above par also. They had things in the right rooms fast and without incidence. We anticipated that we would have to stay in a hotel for over a week, but because of Dan's organization, we only had to stay there for 3 nights and were able to move into our home. As we unpack I find that there is nothing missing and nothing broken. My wife and the whole family are impressed. I am not a person who usually takes the time to give good feedback, but I think that Dan Snyder's behavior deserves it

I hope you have many people like Dan. It is people like him I would want to help me complete difficult tasks as moving across the country is. Thank you for sending me a good one. Please tell Dan thank you again (I told him many times).

"Hooked On Using Your Service"

review from: Rodney T. - Cudahy, WI - 11/1/2012
Moving Company: Ace World-Wide Moving & Storage (24)

How incredibly pleased and surprised I am today that the entire process was just as you described to me… ...more

I wanted to tell you and your company how pleased I was with my whole move experience with you. From the first call I made to you and initial contact with the sales person to the final drop off and pick up of the storage vaults, my experience was just as you described to me and went very smoothly. When I was researching and planning our move, I had a difficult time deciding what company to use. I found no credible information out there that I put my faith in regarding your company and service. So, once I made the decision to go with your company, I worried a lot about all that could go wrong. How incredibly pleased and surprised I am today that the entire process was just as you described to me, and none of my items arrived broken, (I did my own packing, however) which means that you handled my four vaults carefully during shipment. Your flexibility of sending out more vaults than I initially requested but only being charged for what I used was what hooked me on using your service. And even though I did not completely believe it at the time, you really did only charge me for using the four vaults even though you delivered five. Awesome!

The only negative was that you guys put your own locks on the vaults after I had my own locks on them. We had to scramble to find a tool to cut the locks off so we could get the vaults open. Considering all that could have gone wrong and all that I worried about, it was a fairly insignificant issue.

I could add more positive feedback regarding you and your driver's willingness and attempts to work with us on our schedule. I would be interested in providing a customer testimonial if you are interested. That's how pleased and impressed I am with you and your company. Thank you!

"Great experience with Matt Babbitt, our moving specialist"

review from: Erin C., The Joy of Music School - Simi Valley, CA - 6/1/2012
Moving Company: NMS Moving Systems, Inc. (1533)

I recently moved from Ventura, CA to Corvallis, OR. I am writing you today to tell you what a great experience we had working with Matt Babbitt as our moving specialist. Knowing that Mr. Babbitt was caring for our entire household of items was pure peace of mind. ...more

I recently moved from Ventura, CA to Corvallis, OR. I am writing you today to tell you what a great experience we had working with Matt Babbitt as our moving specialist. Knowing that Mr. Babbitt was caring for our entire household of items was pure peace of mind. Have you ever witnessed how Matt interacts with clients? He is very professional and caring at the same time. He made me feel very at ease about the whole transition and he checked in with me on his way north. This person is hard working and takes his job seriously without showing any stress. I felt strongly enough to let you know.

"Wonderful Move from Houston to Virginia"

review from: Doug H. and Pam M. - Kenova, WV - 6/1/2012
Moving Company: Walker Transfer, Inc. (2114)

We wanted to thank you and everyone who helped us the past 2 weeks for a wonderful move from our house in Houston to our new place in Virginia. As a recent Marathon retiree, I was confident in the service Walker Transfer would provide and I must say the team exceeded our expectations at every step. ...more

We wanted to thank you and everyone who helped us the past 2 weeks for a wonderful move from our house in Houston to our new place in Virginia. As a recent Marathon retiree, I was confident in the service Walker Transfer would provide and I must say the team exceeded our expectations at every step. This includes the packing/loading crew in Houston, and the unloading crew in Arlington.

We particularly wanted to compliment Chuck Edwards, our driver who ran an efficient process in Houston, was attentive to plan changes (more paintings and artwork!) and was cheerful and effective throughout. We were very impressed with his ability to maneuver in tight streets here in Virginia, and to get us unloaded and partly unpacked on the same day. We did want to mention that we have not found any damaged, scratched or broken items which attest to the quality of the packing crew. Laura Clay was an excellent coordinator and her communication and planning was outstanding. Finally, I really appreciate the post-move follow-ups from Delcie who has clearly wanted to make sure that everything was settling in well. You have an excellent team.

We also know that we are likely to move at least one more time in a few years, this time further north into New England, and we’ll look forward to the opportunity to work with Walker Transfer again at that time.

"The move went very smoothly"

review from: Gene V.G. - Canton, MI - 6/1/2012
Moving Company: DMS Moving Systems, Inc. (800)

The move went very smoothly. In particular I wanted to say how great the moving crew was during the entire process.

...more

Now that we are settled, I wanted to drop you a note on a recent move we did from Rochester, MN to Delafield, WI with DMS.

The move went very smoothly. In particular I wanted to say how great the moving crew was during the entire process. Dan (Snyder), James and John were all fantastic. I commend this group on being professional, friendly, thorough, and competent. Having the same crew on both ends (pack and unpack) of the move was the best part. We have moved a number of times and this was by far our best experience. I would recommend this crew to anybody I know.

When you get a chance, let the guys know how good they were and how much we appreciated it.

"Packing crew took extreme care with precious items"

review from: Carl P. - Trenton, MI - 6/1/2012
Moving Company: Imlach Group (1130)

We would like to take this opportunity to commend and thank Carl Pittman for the outstanding job he and his crew did in assisting us with our move last month from Carlsbad, CA to Melbourne, FL. He and his packing crew were professional, courteous and took  ...more

We would like to take this opportunity to commend and thank Carl Pittman for the outstanding job he and his crew did in assisting us with our move last month from Carlsbad, CA to Melbourne, FL. He and his packing crew were professional, courteous and took extreme care with all of our precious items from patio furniture to several antique pieces and artwork. Not only did they arrive promptly each day, they were able to complete our move well within schedule and kept us informed every step of the way. It gave us enormous peace of mind to know our belongings were in such competent hands. Everything arrived on time and in perfect condition.

In this day and age, of almost indifference, it is both refreshing and valuable to find such incredible customer oriented service. We would not hesitate to use your service in future moves and will definitely recommend you to our friends.

Thank you for the excellent customer service you provided.

 

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