Questions? Contact Us Now
Our record for safe transport is among the industry's best. But if you experience delay, damage, or loss, we'll resolve the issue swiftly and fairly. Please use the links below to access the appropriate online form.
Claim due to loss or damage:
Loss/Damage Form
Claim due to a delay in service:
Delay Form
If you wish to receive a hard copy or an emailed copy of a claim form, please call our Customer Service Department at
1-800-638-9797, ext. 2846 or ext. 2850.
If a claim needs to be filed on a shipment that originated or was delivered internationally, please go to the appropriate page on the Atlas
International website to file a loss & Damage claim:
Government or Military Claims: International Government/Military Claim Form
All Other International Claims: International Claim Form
If a claim needs to be filed on a shipment that was Inter-provincial Canada, please contact Atlas Canada to file a Loss & Damage claim: Contact Us
