Consumers have trusted Atlas Van Lines to help them go new places since 1948. Our service levels have made us one of the most trusted names in moving.
Unfortunately, some unscrupulous movers have used our good name to mislead the public. They want you to think you are dealing with an Atlas Van Lines Agent when you are not. (You may have even reached our web site by a link from one of those companies.)
How can you be sure the mover you are dealing with is a genuine Atlas Van Lines Agent? See below to verify genuine Atlas Agents.
As our customer, you can trust Atlas Van Lines to work for your best interest. We fully support the industry's ProMover program to ensure ethical practices. No matter which moving company you choose, you should make sure it carries the ProMover designation.
Here are IMPORTANT THINGS TO LOOK FOR when you VERIFY GENUINE ATLAS AGENTS.
1. USE THIS WEBSITE to VERIFY THE ADDRESS and PHONE NUMBER OF THE ATLAS AGENT.
First, please verify that the Agent is listed on our site. Then, please make sure the address matches EXACTLY to what is shown on our website. AND -- only use the PHONE NUMBER listed on our site to contact the agent. DO NOT CALL AN ALTERNATIVE PHONE NUMBER. Follow this link now to verify your Atlas Agent.
3. Corporate Contact Information.
Atlas Van Lines, Inc. is headquartered at 1212 St. George Road in Evansville, Indiana 47711. Our telephone numbers are 800-252-8885 and 800-638-9797.
4. Registered Interstate Shipments.
Atlas Agents record interstate moves (across state lines) with Atlas. You can call Atlas and verify that your shipment is being handled by us.
If you are the victim of fraud...
For remedy from unscrupulous movers, you should file a report with your local police. You could also file a complaint with the Federal Motor Carrier Safety Administration.
If a mover has posed as an Atlas Agent, please let us know. We may not be able to remedy your situation, but the information you provide may help someone else.
What does it mean when we say "Atlas Agent"?