Bringing New Luster to Boston Harbor

Aug 20, 2007

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There's a new jewel on the Boston waterfront, a luxury development with two 22-story towers gemmed in mirrored glass. Besides 130 posh condominiums, it houses the elegant InterContinental Boston Hotel — 424 guest rooms and all the upscale amenities you would expect from the flagship brand of hospitality giant InterContinental Hotels Group.

In making the hotel ready for occupancy, InterContinental engaged Titan Global Distribution for a key logistics solution. Drawing on the resources of the Atlas agent network, plus local carpenters and laborers unions, Titan orchestrated a plan to efficiently furnish guest rooms.

Titan installation experts started last April, employing day and night shifts to furnish 398 king and double rooms and 26 suites. Project Manager James Gibson oversaw the work to ensure each room's appointments would be perfectly placed.

"We installed artwork, mirrors, entry consoles, and headboards that incorporated pre-installed artwork," says James. "All told, we placed the contents of 75 trailers and 25 straight trucks."

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Personal Movers, located in Billerica, Massachusetts (0780), provided the warehousing and transportation services that kept the materials moving in a steady stream to the job.

"We received materials from vendors all over the country and from Canada," says Sharon Pellerin, Customer Service Coordinator with Personal Movers. Storing the more than 650,000 pounds required 30,000 square feet of warehouse space. Due to the high-end quality of furniture, special care was needed while handling and storing the product.

Warehouse Manager Mike Burnett worked with James to ensure shipments were organized for the most efficient off-loading at the job. Shifting deadlines and occasional surprises kept the Personal Movers team on its toes.

"Mike and his team were amazingly flexible," says James. "There were a few unexpected challenges along the way, but they came through every time."

"This was a great experience for us," says Sharon. "It was especially enjoyable to work with Titan...they really know what they're doing."

"We had not worked with Personal Movers before, but their capabilities were a good fit," says Titan Director of Installations Bill Dickerson. "They did an outstanding job."

Titan Hosts Open House

Welcomes Guests to New Offices

Capping a recent transformation to a new identity and relocation to a new facility, Titan Global Distribution welcomed guests to a housewarming at its new offices on Sunday, February 25. Titan's cordial staff greeted customers, vendors, and members of Atlas senior management with hors d'oeuvres, refreshments, and tours of the new facility. The smartly appointed new suite is located at 1100 Corporate Square, in an upscale office park in the West County area of St. Louis.

"Our new workspace, like our new identity, aligns our company's image more closely with Atlas and our sister companies," says Titan President and COO Dan Kelly. "Our location, too, projects the kind of corporate presence consistent with our customers' expectations."

The event also marked an important milestone for the Atlas subsidiary. "We became an Atlas company on February 26, 2004," says Dan. "This was an ideal occasion to celebrate our mutual success over the last three years."

Titan's new facility brings several advantages. The building's updated systems are supported on site to ensure they stay at peak efficiency. Attractive landscaping features areas for employees to lunch outdoors and walk the grounds. Perhaps best of all, the company developed a completely new interior plan. The Reach System, an advanced ergonomic furnishings concept, better serves the way that the Titan staff works.

"This system gives us the space we require and helps everyone stay alert and refreshed throughout the day," says Dan.

Each workstation is equipped with a 19" flat-screen monitor on an adjustable arm to maximize work surface space. Negative-tilt keyboard trays minimize wrist tension and are height-adjustable to offer optimum vertical movement. Factory-adjusted Human Scale chairs provide seating customized to each individual's height and weight. Computer caddies store the tower inconspicuously beneath the work surface but allow easy access for maintenance.

"Our overall layout is not only better for us, it's much more comfortable for guests," says Dan. "We look forward to welcoming our clients, and we invite you to drop in when you are in the St. Louis area."

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